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Sergio C Diaz- Location
Monterrey, N.L., MX
Sergio C Diaz- Work
Sr Consultant - IT Management Project Management | Enterprise Data Solutions @ (April 2023 - Present)
Director of Information and Planning Management @ (October 2018 - Present)
Director Security Operations @ (November 2016 - October 2018)
Director of Operations @ (November 2015 - September 2016)
Director of Information Systems and Pmo @ (March 2014 - September 2015)
Project Management Office Senior Manager - Teleperformance Nearshore Region @ (July 2011 - February 2014)
Planning and Project Manager Tp Nearshore @ (June 2008 - June 2011)
Manager of Information Systems @ (July 2006 - June 2008)
Workforce Coordinator @ (February 2001 - June 2006)
Sergio C Diaz- Education
(Business Administration)
1996-2003
Sergio C Diaz- Skills
Leadership
BPO
Planning
PMO
Service Desk
Forecasting
Customer Satisfaction
Telecommunications
Business Analysis
Vendor Management
Team Management
Team Leadership
Process Improvement
Strategic Planning
Workforce Management
Operations Management
Contact Centers
Project Portfolio Management
Leadership Development
Training
Project Planning
Business Process Improvement
Management
Project Management
Coaching
Problem Solving
Outsourcing
Call Centers
Analysis
Performance Management
IT Service Management
Sergio C Diaz- Summary
Sergio C Diaz-, based in Monterrey, N.L., MX, is currently a Sr Consultant - IT Management Project Management | Enterprise Data Solutions at KPMG. Sergio C Diaz- brings experience from previous roles at Teleperformance. Sergio C Diaz- holds a 1996 - 2003 . With a robust skill set that includes Leadership, BPO, Planning, PMO, Service Desk and more. Sergio C Diaz- has 2 emails on RocketReach.
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