Service-Now Sr Admin and Developer @ Herbalife (August 2013 - March 2015)
Service Now Automation Lead @ (March 2013 - August 2013)
Senior Service-Now Admin @ (November 2011 - March 2013)
Service-Now Admin @ (January 2010 - November 2011)
Service-Now Report Design @ (January 2009 - January 2010)
Global IT Helpdesk Report Developer @ (September 2008 - November 2009)
Control Specialist @ HP (August 2004 - December 2006)
Sergio Bernal Education
Instituto Tecnológico del Mar
Engineer (Electronics)
1998-2002
Instituto Tecnológico del Mar
Engineering; Technician (Electronics; Systems)
1998-2002
Sergio Bernal Skills
ITIL
IT Service Management
Software Documentation
Incident Management
Integration
Testing
VMware
Databases
SQL
Analysis
Help Desk Support
Quality Assurance
Microsoft Exchange
Access
Leadership
HP
IT Management
PeopleSoft
Process Improvement
Information Technology
Troubleshooting
Business Process Improvement
Technical Support
Business Analysis
Active Directory
Illustrator
Photoshop
Sergio Bernal Summary
Sergio Bernal, based in Tampa, FL, US, is currently a Director at Convene, Inc.. Sergio Bernal brings experience from previous roles at Convene, Inc., Herbalife and Flextronics. Sergio Bernal holds a 1998 - 2002 Engineer in Electronics @ Instituto Tecnológico del Mar. With a robust skill set that includes ITIL, IT Service Management, Software Documentation, Incident Management, Integration and more. Sergio Bernal has 2 emails and 1 mobile phone numbers on RocketReach.
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