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Sergio Arruda Location
State of São Paulo, Brazil
Sergio Arruda Work
Gerente de Operações @ (March 2011 - Present)
Gerente de Serviços @ (March 2011 - Present)
Customer Care Manager @ Ind Met Caracol Ltda (November 2008 - February 2011)
Customer Care Manager @ (April 2004 - September 2008)
Supervisor Customer Care @ (January 2004 - January 2008)
College @ Siemens Home And Office (January 2007 - January 2008)
Customer Care @ BenQ Mobile (January 2004 - January 2008)
Engenheiro @ Picolli Service (January 1999 - January 2004)
Sergio Arruda Education
Faculdade de Engenharia Industrial
(Engineer)
1980-1986
Sergio Arruda Skills
Product Management
Mobile Communications
DOS
Wireless
Telecommunications
Product Lifecycle Management
GSM
Customer Satisfaction
Six Sigma
Customer Service
VoIP
Team Leadership
Product Marketing
Call Center
Mobile Devices
IP
Cross-functional Team Leadership
Call Centers
LTE
Business Strategy
Pre-sales
Management
Gestão
Gestão de produtos
Telecomunicações
Estratégia empresarial
Liderança de equipe
Seis Sigma
Plataformas wireless
Dispositivos móveis
Marketing de produtos
Liderança de equipe multifuncional
Centrais de atendimento
Voz sobre IP
Comunicações móveis
Pré-vendas
PI (Protocolo de Internet)
Pi Protocolo De Internet
Cross Functional Team Leadership
Pre Sales
Sergio Arruda Summary
Sergio Arruda, based in State of São Paulo, Brazil, is currently a Gerente de Operações at GRUPO SOLUTIONS. Sergio Arruda brings experience from previous roles at GRUPO SOLUTIONS, Ind Met Caracol Ltda and Siemens Home Communication BRA. Sergio Arruda holds a 1980 - 1986 Faculdade de Engenharia Industrial. With a robust skill set that includes Product Management, Mobile Communications, DOS, Wireless, Telecommunications and more. Sergio Arruda has 3 emails on RocketReach.
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