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Sergey Yakovlev Location
Milan, IT
Sergey Yakovlev Work
Group Digital and Information @ (April 2023 - Present)
CDO, Head of Chief Data Office Department, First VP @ (March 2019 - April 2023)
Head of Application Support and Operations, Deputy Head of ICT Customer Services and Infrastructure Unit @ (November 2015 - March 2019)
Head of Help Desk and Desktop Support @ (March 2010 - November 2015)
e-Banking Support Team Lead and Head of internal Help Desk and e-Banking Support @ (December 2006 - March 2010)
e-Banking Support Junior Specialist and Specialist and Expert and Senior Expert @ (August 2003 - November 2006)
Sergey Yakovlev Education
National Research University of Electronic Technology (MIET)
Manager (Management of the Organization)
2001-2006
Sergey Yakovlev Skills
IT Service Management
Internet Banking
IT Operations
IT Management
ITIL
Service Desk
Blackberry
Mobile Banking
Process Improvement
Incident Management
Desktop Support
Help Desk Management
RIM
Desktop Support Management
Service Desk Management
Enterprise Mobility
Citrix
Innovation
VDI
Virtual Desktop Infrastructure
Technical Support
Outsourcing
Help Desk Support
Management
Telecommunications
Infrastructure
Public Speaking
Russian
Support
Operations
Construction
Change Management
Federation
Project Management
Sergey Yakovlev Summary
Sergey Yakovlev, based in Milan, IT, is currently a Group Digital and Information at UniCredit. Sergey Yakovlev brings experience from previous roles at UniCredit. Sergey Yakovlev holds a 2001 - 2006 Manager in Management of the Organization @ National Research University of Electronic Technology (MIET). With a robust skill set that includes IT Service Management, Internet Banking, IT Operations, IT Management, ITIL and more. Sergey Yakovlev has 2 emails and 1 mobile phone numbers on RocketReach.
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