Sergey Ponomarev Email
Support Manager @ Verint
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Sergey Ponomarev Location
- Moscow, RU
Sergey Ponomarev Work
- 2022 -now Support Manager @
- 2019 -2022 Application Consultant @
- 2018 -2019 Senior Implementation Engineer and Technical Support Engineer @ Corvet Development
- 2016 -2018 Implementation Engineer and Technical Support Engineer @
- 2014 -2016 Technical Support Engineer and Presales Engineer @
- 2012 -2014 Call-Center IT Specialist @
- 2008 -2012 Call-Center System Administrator @
Sergey Ponomarev Education
- Tula State University
Engineer's degree (Electronics)
2002-2007 - NICE Systems
Sergey Ponomarev Skills
- Avaya Proactive Contact 5.0
- NICE Interaction Management 4.1
- NICE Call Recording
- NICE IEX Workforce Management 6.4
- Contact Centers
- Citrix XenApp
- Call Centers
- Barsum billing system
- Phobos
- Terrasoft CRM
- Microsoft SQL Server
Sergey Ponomarev Summary
- Sergey Ponomarev, based in Moscow, RU, is currently a Support Manager at Verint. Sergey Ponomarev brings experience from previous roles at Verint, Corvet Development, Asteros and DIS Group (Data Integration Software). Sergey Ponomarev holds a 2002 - 2007 Engineer's degree in Electronics @ Tula State University. With a robust skill set that includes Avaya Proactive Contact 5.0, NICE Interaction Management 4.1, NICE Call Recording, NICE IEX Workforce Management 6.4, Contact Centers and more. Sergey Ponomarev has 1 emails on RocketReach.
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