Serge Therrien Email & Phone Number
VP, IT Operations @ Concentrix
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Serge Therrien Location
- Pickering, ON, CA
Serge Therrien Work
- VP, IT Operations @ (December 2019 - Present)
- IT Manager @ (June 2016 - December 2019)
- VP, Information Technology @ (December 2011 - December 2014)
- Global Director, Voice Application @ Minacs (December 1993 - April 2010)
- Director SSRP @ Phonettix Intelecom (January 1998 - January 1999)
Serge Therrien Education
- Université Laval
Electrical Engineering
1988-1992 - CEGEP - La Pocatière
Technologie Physique
1984-1988
Serge Therrien Skills
- Active Directory
- Avaya Technologies
- BPO
- Business Analysis
- Business Intelligence
- Business Process
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Change Management
- Cloud Computing
- Contact Centers
- IT Management
- IT Service Management
- IT Strategy
- ITIL
- Information Management
- Information Technology
- Integration
- Management
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- SDLC
- Service Delivery
- Sla
- Solution Architecture
- Strategic Planning
- Team Leadership
- Team Management
- Telecommunications
- Vendor Management
- Voice User Interface Design
- Workforce Management
Serge Therrien Summary
- Serge Therrien, based in Pickering, ON, CA, is currently a VP, IT Operations at Concentrix. Serge Therrien brings experience from previous roles at Total Credit Recovery Limited, HGS (Hinduja Global Solutions), Minacs and Phonettix Intelecom. Serge Therrien holds a 1988 - 1992 Electrical Engineering @ Université Laval. With a robust skill set that includes Active Directory, Avaya Technologies, BPO, Business Analysis, Business Intelligence and more. Serge Therrien has 1 emails and 2 mobile phone numbers on RocketReach.
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