Customer Experience Manager @ (August 2019 - November 2024)
Client Success Specialist @ (February 2018 - August 2019)
Product and Services Consultant @ (February 2015 - February 2018)
Serenity Ferguson Education
Valencia College
Serenity Ferguson Skills
Account Management
Analytical Skills
Client Onboarding
Client Services
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Electronic Medical Record (EMR)
Interpersonal Skills
Management
Microsoft Office
Presentation Skills
Product Development
Product Marketing
Sales
Sales & Marketing
Sales Presentations
Sales Processes
Salesforce.com
Software Implementation
Software as a Service (SaaS)
Technical Support
Training
Troubleshooting
Serenity Ferguson Summary
Serenity Ferguson, based in Vero Beach, FL, US, is currently a Implementation Specialist at AZZLY, Inc. . Serenity Ferguson brings experience from previous roles at Medical Mime, Inc., Health Technology Solutions Inc and ClinLab, Inc. Serenity Ferguson holds a Valencia College. With a robust skill set that includes Account Management, Analytical Skills, Client Onboarding, Client Services, Customer Experience and more. Serenity Ferguson has 1 emails and 1 mobile phone numbers on RocketReach.
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