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Serene Sanchez Location
Jefferson, NJ, US
Serene Sanchez Work
Director of Client Relations @ (April 2023 - Present)
Manager, Customer Care @ (April 2016 - April 2023)
Customer Service Manager @ (September 2009 - April 2016)
Collections and Accounts Receivable @ (June 2008 - July 2009)
Customer Service Representative @ Airbrook Limousine (September 2005 - June 2007)
Serene Sanchez Education
Eastwick College
Registetred Medical Assistant (Medical/Clinical Assistant)
2010-2011
Serene Sanchez Skills
Account Management
Accounts Receivable
Analytical Skills
Appointment Scheduling
Build Strong Relationships
Client Billing
Client Liaison
Client Rapport
Client Relations
Client Services
Communication
Customer Advocacy
Customer Engagement
Customer Experience
Customer Experience Management
Customer Follow-Up
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Service Training
Customer Success
Customer Support
Customer-focused Service
Data Entry
Employee Training
Global Client Management
Global Customer Service
Global Operations
Internet
Interpersonal Communication
Interpersonal Relationships
Interpersonal Skills
Leadership
Management
Medical Terminology
Medical Transcription
Microsoft Excel
Microsoft Office
Microsoft Publisher
Microsoft Word
Multi-line Phone
OneNote
Operational Strategy
Organization Skills
Outlook
Pharmacology
Phlebotomy
PowerPoint
Quality Control
Relationship Building
Reporting
Reporting & Analysis
Sales
Social Media
Social Networking
Software as a Service (SaaS)
Spreadsheets
Strategic Leadership
Strategic Planning
Strategic Vision
Strategy
Team Cohesion
Team Management
Telephone Skills
Time Management
Training
Trend Analysis
Voice of the Customer
Serene Sanchez Summary
Serene Sanchez, based in Jefferson, NJ, US, is currently a Director of Client Relations at KLS Worldwide Chauffeured Services. Serene Sanchez brings experience from previous roles at EmpireCLS Worldwide Chauffeured Services, BROADWAY ELITE CHAUFFEURED SERVICES WORLDWIDE, Alpine Limousine Service and Airbrook Limousine. Serene Sanchez holds a 2010 - 2011 Registetred Medical Assistant in Medical/Clinical Assistant @ Eastwick College. With a robust skill set that includes Account Management, Accounts Receivable, Analytical Skills, Appointment Scheduling, Build Strong Relationships and more. Serene Sanchez has 2 emails and 1 mobile phone numbers on RocketReach.
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