Serene Intelligence Information

At Serene, we know how much time healthcare teams lose to administrative barriers. Our mission is simple: give providers that time back — so their focus stays on patients, not paperwork. When we started exploring provider needs with practice staff and RCM managers, one problem kept coming up: No software adapts to your workflow. You need a system that works alongside staff — running directly on their computers, inside the exact portals they already use. That's why we built Serene. It’s an automation system that assists with your workflow step by step like a real teammate. Serene helps healthcare companies eliminate manual portal work with our AI computer-use layer: ✅ Prior Authorization: AI agents that complete prior authorizations inside payer portals ✅ Appeals and Denials: Automate denial appeals across payer portals ✅ Eligibility Verification: Automate eligibility verification across payer portals ✅ Claim Status: Automatically retrieve claim status from payer portals ✅ Benefits Verification: Extract patient benefits directly from payer portals ✅ Clearinghouse API Extension: Extend clearinghouse APIs to portal-only workflows ✅ Portal Automation Infrastructure: AI infrastructure for healthcare portal automation