Serena Moore Email & Phone Number
Director, Operations and Compliance Governance @ The Moore Group Electric, Inc
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Serena Moore Location
- Chicago, IL, US
Serena Moore Work
- Director, Operations and Compliance Governance @ (July 2019 - Present)
- Service Delivery Manager (IT Risk and Advisory) @ (October 2016 - November 2018)
- Service Delivery Manager (Governance and Compliance) @ (July 2011 - July 2016)
Serena Moore Education
- Lincoln University
Bachelor of Science - BS
Serena Moore Skills
- Analytical Skills
- Annual Reports
- Budgets
- Business Leadership
- Business Process Improvement
- Business Relationship Management
- Business Reviews
- Business Transformation
- Change Management
- Communication
- Compliance Management
- Continuous Improvement
- Continuous Process Improvement
- Critical Thinking
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Support
- Data Center
- Disaster Recovery
- End to End Delivery
- Executive Reporting
- Gap Analysis
- Global Cross-Functional Team Leadership
- Governance, Risk Management, and Compliance (GRC)
- IT Governance
- IT Management
- IT Risk Management
- IT Service Management
- IT Strategy
- ITIL
- Identity and Access Management Governance
- Incident Management
- Information Security Awareness
- Information Security Governance
- Information Technology
- Information Technology Infrastructure
- Infrastructure
- Integration
- Internal Audits
- Key Performance Indicators
- Leadership
- Managed Services
- Operating Budgets
- Operational Excellence
- Operational Risk Management
- Operations
- Operations Management
- Payroll Administration
- Performance Appraisal
- Planning Budgeting & Forecasting
- Presentations
- Problem Management
- Problem Solving
- Process Operations
- Production Support
- Program Management
- Programme Delivery
- Project Delivery
- Quality Assurance Review
- Regulatory Compliance
- Resource Allocation
- Risk Compliance
- Risk Management
- SLA
- Self Assessment
- Service Delivery
- Service Delivery Management
- Service Lines
- Service Management
- Service-Level Agreements (SLA)
- ServiceNow
- Staff Development
- Stakeholder Management
- Strategic Initiatives
- Strategic Insights
- Strategic Leadership
- Strategic Planning
- Strategic Thinking and Decision Making
- System Monitoring
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Team Performance
- Technical Support
- Timelines
- Vendor Management
- Workforce Planning
- Working with Minimal Supervision
- Written Communication
- Training
- Microsoft Excel
- Engineering
- Requirements Analysis
Serena Moore Summary
- Serena Moore, based in Chicago, IL, US, is currently a Director, Operations and Compliance Governance at The Moore Group Electric, Inc. Serena Moore brings experience from previous roles at Wipro and IBM. Serena Moore holds a Bachelor of Science - BS @ Lincoln University. With a robust skill set that includes Analytical Skills, Annual Reports, Budgets, Business Leadership, Business Process Improvement and more. Serena Moore has 1 mobile phone numbers on RocketReach.
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