Serena Johnson Email & Phone Number
Digital Marketing Executive Account Manager Lead @ ProSites
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Serena Johnson Location
- Nampa, ID, US
Serena Johnson Work
- 2018 - now Digital Marketing Executive Account Manager Lead @
- 2018 - 2023 Digital Marketing Senior Account Manager @
- 2015 - 2018 Customer Support Account Manager - Remote @ Sum Total Systems
- 2001 - 2015 Client Services Manager of Shared Services @ HireRight Inc
Serena Johnson Education
- Mayfair High School
High School Diploma (General Studies)
1982 - 1988 - Cerritos College
(Paralegal and Administration of Justice)
- Mayfair High School
Diploma (General Education)
Serena Johnson Skills
- Presentation Skills
- Written Communication
- Customer Service Management
- Customer Marketing
- Customer Engagement
- Client Relations
- Interpersonal Skills
- Customer Support
- Customer Experience
- Analytical Skills
- Digital Marketing
- Organization Skills
- Customer Loyalty
- Relationship Building
- Problem Solving
- Communication
- Data Analysis
- Software as a Service (SaaS)
- Online Advertising
- Customer Satisfaction
- Customer Service
- Salesforce.com
- CRM
- Account Management
- Process Improvement
- Troubleshooting
- Call Centers
- Background Checks
- Business Process Improvement
- Vendor Management
- Customer Relationship Management (CRM)
- Customer Retention
- Solution Selling
- Call Center
- Contact Centers
- Strategy
- Strategic Planning
- SaaS
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Access
- Training
- Leadership
- Team Building
- Teamwork
- Management
- Time Management
- Cross-functional Team Leadership
- WebEx
- Customer Relationship Management Crm
- Outlook
- Cross Functional Team Leadership
- Customer Relationship Management
Serena Johnson Summary
- Serena Johnson, based in Nampa, ID, US, is currently a Digital Marketing Executive Account Manager Lead at ProSites. Serena Johnson brings experience from previous roles at ProSites, Sum Total Systems and HireRight Inc. Serena Johnson holds a 1982 - 1988 High School Diploma in General Studies @ Mayfair High School. With a robust skill set that includes Presentation Skills, Written Communication, Customer Service Management, Customer Marketing, Customer Engagement and more. Serena Johnson has 2 emails and 2 mobile phone numbers on RocketReach.
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