Serena Ferrauto Email
General Manager @ Hilti Suomi
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Serena Ferrauto Location
- Helsinki, FI
Serena Ferrauto Work
- General Manager @ (January 2024 - Present)
- Regional Head of Energy and Industry for Southern Europe @ (January 2021 - December 2023)
- Sales Director @ (January 2019 - January 2021)
- Trade Manager Energy and Industry Southern Europe @ (January 2018 - December 2018)
- Area Sales Manager @ (January 2015 - December 2017)
- Customer Care and Fleet Competence Center Manager @ (July 2013 - December 2014)
- Operational Services Manager @ (January 2013 - June 2013)
- CRM Expert - Corporate Customer Management @ (March 2012 - January 2013)
- CRM Specialist @ (September 2010 - March 2012)
- Graduate Program @ (February 2010 - September 2010)
- Assistant Category Manager and Buyer in Purchasing non food Department @ (February 2009 - January 2010)
Serena Ferrauto Education
- Università Bocconi
Master of science (Management)
2007-2009 - York University
(Project Financing and Structured Finance)
2008-2008 - Università Commerciale 'Luigi Bocconi'
Bachelor Degree (Business Administration)
2004-2007
Serena Ferrauto Skills
- Customer Experience
- Business plan
- Purchasing
- B2B
- Call Center
- Sales
- Telecommunications
- Team Management
- Strategy
- Business Planning
- Marketing
- Product Management
- Segmentation
- Customer Service
- Business Strategy
- Management
- Project Management
- Call Centers
- Recruiting
- CRM
- Pricing
- Analysis
Serena Ferrauto Summary
- Serena Ferrauto, based in Helsinki, FI, is currently a General Manager at Hilti Suomi. Serena Ferrauto brings experience from previous roles at Hilti Italia. Serena Ferrauto holds a 2007 - 2009 Master of science in Management @ Università Bocconi. With a robust skill set that includes Customer Experience, Business plan, Purchasing, B2B, Call Center and more. Serena Ferrauto has 1 emails on RocketReach.
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