Seref Eroglu Email & Phone Number
Tier 1 Support Manager @ CareerPlug
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Seref Eroglu Location
- New York, NY, US
Seref Eroglu Work
- Tier 1 Support Manager @ (December 2025 - Present)
- Support Team Lead @ (April 2025 - January 2026)
- Client Support Specialist @ (October 2023 - April 2025)
- Business Operations Associate @ (May 2023 - July 2023)
- Customer Support Specialist @ (January 2022 - November 2022)
- Senior Care Team Associate @ (September 2019 - January 2022)
- Operations Associate @ (April 2018 - June 2019)
- Customer Service Specialist and Coach @ (September 2017 - May 2018)
- Operations Associate @ (November 2013 - November 2016)
Seref Eroglu Education
- City University of New York-Brooklyn College
Bachelor of Applied Science - BASc (Business, Management, Marketing, and Related Support Services)
2017-2021
Seref Eroglu Skills
- HubSpot
- Salesforce.com
- Accounting
- Communication
- Creative Problem Solving
- Customer Retention
- Customer Relationship Management (CRM)
- Data Entry
- Team Leadership
- Escalation Resolution
- Quality Assurance
- Employee Training
- Software as a Service (SaaS)
- Business-to-Business (B2B)
- Databases
- Boolean Searching
- Troubleshooting
- Public Relations
- Technology Integration
- Product Knowledge
- Customer Service
- Microsoft Excel
- Leadership
- Project Management
- Social Media
- Time Management
- Data Analysis
- Customer Satisfaction
- Critical Thinking
- Team Building
- Start-ups
- Higher Education
- Zendesk
- Braze
- MailChimp
- Kustomer CRM
- Maestro
- Customer Service Management
- Business Writing
- Goal Setting
- Priority Management
- Decision-Making
- Intrapersonal Skills
- Self-confidence
- Business Acumen
- Career Management
- Customer Success
- Interview Preparation
- Problem Solving
- Customer Loyalty
- Difficult Situations
- Interpersonal Communication
- Building Trust
Seref Eroglu Summary
- Seref Eroglu, based in New York, NY, US, is currently a Tier 1 Support Manager at CareerPlug. Seref Eroglu brings experience from previous roles at CareerPlug, Networx and Muck Rack. Seref Eroglu holds a 2017 - 2021 Bachelor of Applied Science - BASc in Business, Management, Marketing, and Related Support Services @ City University of New York-Brooklyn College. With a robust skill set that includes HubSpot, Salesforce.com, Accounting, Communication, Creative Problem Solving and more. Seref Eroglu has 2 emails and 1 mobile phone numbers on RocketReach.
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