Senthilnathan Pl Email & Phone Number
VP and Head - Operations @ Marketsof1 Analytical Marketing Services
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Senthilnathan Pl Location
- Chennai, TN, IN
Senthilnathan Pl Work
- VP and Head - Operations @ (January 2021 - Present)
- Head - Operations @ (October 2019 - December 2020)
- Head - Operations @ M1 Marketing Services Pvt Ltd. (May 2018 - September 2019)
- Project Leader at mConsult @ (August 2015 - April 2018)
- Head - Service Experience (Sr.Manager - Customer Care) @ (July 2013 - August 2015)
- Head - Contact Centre and Operations (Sr. Manager - Customer Care) @ (August 2009 - June 2013)
- Manager - Customer Care @ (April 2007 - July 2009)
- Deputy Manager - Customer Support @ (April 2006 - March 2007)
- Team Leader - Customer Support @ (July 2004 - March 2006)
- Customer Care and Telemarketing Executive @ (August 2002 - July 2004)
- Investment Professional (May 2001 - August 2002)
Senthilnathan Pl Education
- University of Madras
MBA (Marketing)
2007-2008 - University of Madras
M.Sc (IT)
2004-2005 - Loyola College
B.Sc (Maths)
1998-2001 - DMHS
12th (Computer Science)
1996-1998 - SSM
10th
1986-1998
Senthilnathan Pl Skills
- Analytics
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Center Administration
- Competitive Analysis
- Consulting
- Cross Selling
- Customer Delight
- Customer Experience
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Digital Media
- Digital Strategy
- E-commerce
- Identify new Opportunities
- Lead Generation
- Leadership
- Management
- Market Research
- Marketing Strategy
- Mentoring
- New Business Development
- People Management
- Process Improvement
- Process Optimization
- Product Development
- Product Enhancement
- Product Management
- Product Marketing
- Profit & Loss Management
- Profit Maximization
- Project Management
- Revenue Generation
- Sales Operations
- Service Delivery
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Upselling
- Vendor Management
- Customer Relationship Management Crm
- E Commerce
- Operations
Senthilnathan Pl Summary
- Senthilnathan Pl, based in Chennai, TN, IN, is currently a VP and Head - Operations at Marketsof1 Analytical Marketing Services. Senthilnathan Pl brings experience from previous roles at Marketsof1 Analytical Marketing Services, M1 Marketing Services Pvt Ltd., GroupM and Matrimony.com Pvt Ltd. Senthilnathan Pl holds a 2007 - 2008 MBA in Marketing @ University of Madras. With a robust skill set that includes Analytics, Business Analysis, Business Development, Business Process, Business Process Improvement and more. Senthilnathan Pl has 1 mobile phone numbers on RocketReach.
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