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Semra Åberg Location
Malmö, SE
Semra Åberg Work
Head of Customer Success @ (September 2026 - Present)
Professional Development and Industry Engagement @ Semra H. Åberg (January 2026 - September 2026)
VP Customer Education Services @ (April 2022 - December 2025)
VP -Digital Strategy and Engagement • Customer Success @ (April 2019 - April 2022)
VP - Training and Product Support (TPS) • Global Support @ (April 2017 - April 2019)
Board Director – AVEVA AB and AVEVA Finland Oy @ (December 2023 - July 2025)
Head of Training and Product Support (TPS) • Global Technical Support (GTS) @ (January 2015 - January 2017)
Manager – Training and Product Support • Engineering and Design Systems (EDS) @ (January 2013 - January 2015)
Manager – Marine Training and Product Support • Global Solutions Centre @ (March 2009 - January 2013)
Manager – Marine Product Support • Global Solutions Centre @ (January 2004 - March 2009)
Manager - Front Line Support • Global Solutions Centre @ (January 2001 - January 2004)
Manager – Software Production and Global Helpdesk @ (February 1999 - January 2001)
Team Lead – System Integration Test and Software Production @ Kockums Computer Systems (KCS), AB (February 1998 - February 1999)
Software Test Engineer @ Kockums Computer Systems (KCS), AB (May 1997 - February 1998)
Consultant, Engineering Design Services @ CETO International Ltd (May 1995 - May 1997)
Design Engineer @ Turkish Shipbuilding Industry Pendik Shipyard (TGS PENDIK) (December 1993 - May 1995)
Semra Åberg Education
Istanbul Technical University
Mechanical Engineering (Energy)
1987-1991
Semra Åberg Skills
Administration
Agile Methodologies
Analytical Skills
Business Transformation
CAD
Capability Building
Change Leadership
Change Management
Coaching
Coaching Leadership
Communication
Cross-cultural Communication Skills
Cross-functional Team Leadership
Customer Education Strategy and Transformation
Customer Experience
Customer Experience (CX)
Customer Experience Management
Customer Service
Customer Service Management
Customer Success
Customer Success Leadership
Data-Driven Strategy Leadership
Data-Informed Decision Making
Data-driven Decision Making
Digital Enablement
Enablement Strategy
Engineering
Engineering Design
Enterprise Software
Global Application Support
Global Cross-Functional Team Leadership
Integration
Leading Positive Change
Learning Management Systems
Learning Program Design and Delivery
Learning Strategies
Learning Technology
Management
Maritime
Mentoring
Multi-Cultural Team Leadership
Operational Strategy
Operations Management
Organisational Capability Building
Piping
Portfolio / Program Leadership
Post-Sales Operations
Product Management
Project Engineering
Project Management
Project Planning
Quality Assurance
Renewal Retention
Requirements Analysis
Scalable Engagement Solutions
Scalable Learning Programs
Shipbuilding
Software Project Management
Staff Training
Stakeholder Management
Strategic Analysis
Strategic Enablement & Experience Design
Strategic Planning
Strategic Planning/Analysis
Strategy to Execution
Support Management
Talent Development
Team Building
Teamwork
Technical Support
Technology Integration and Innovation
Training
Training & Development
Training Program Design
Transformation Leadership
Tribon M3
Semra Åberg Summary
Semra Åberg, based in Malmö, SE, is currently a Head of Customer Success at Crona Software. Semra Åberg brings experience from previous roles at Semra H. Åberg and AVEVA. Semra Åberg holds a 1987 - 1991 Mechanical Engineering in Energy @ Istanbul Technical University. With a robust skill set that includes Administration, Agile Methodologies, Analytical Skills, Business Transformation, CAD and more.
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