2015 -2016 Service Desk Analyst Engineering Support @
2013 -2015 (PETRONAS ) Customer Service Executive @
2012 -2013 (McDONALD) Customer Service Executive @
2011 -2011 ASTRO) Customer Service Executive @
2009 -2009 (NOKIA-SEAP) (New Zealand, Australia, Singapore and Malaysia) Customer Service Executive @
Selvakumar Selvanathan Education
Politeknik Sultan Idris Shah
Diploma in Hotel Management & Catering (Hotel Management & Catering)
2009-2012
Lincoln University College
Master of Business Administration - MBA (Business Administration and Management, General)
2025
Sekolah Menengah Tinggi Kajang
Selvakumar Selvanathan Skills
Operations
Incident Management
Service Levels
Customer Experience
Service Improvement
Service Delivery
Global Customer Service
Customer Service Representatives
Analytical Skills
Team Development
Customer Satisfaction
Soft Skills
Performance Reviews
Customer Service
Lean Six Sigma
Team Leadership
Leadership
Microsoft Office
Communication
Training
Management
Customer Support
Customer Service Management
People Management
Continuous Improvement
Selvakumar Selvanathan Summary
Selvakumar Selvanathan, based in Selangor, Malaysia, is currently a Regional Operations Lead – Integrated Service Desk (ISD) – SFA Americas at Atos. Selvakumar Selvanathan brings experience from previous roles at Atos. Selvakumar Selvanathan holds a 2009 - 2012 Diploma in Hotel Management & Catering in Hotel Management & Catering @ Politeknik Sultan Idris Shah. With a robust skill set that includes Operations, Incident Management, Service Levels, Customer Experience, Service Improvement and more. Selvakumar Selvanathan has 2 emails and 1 mobile phone numbers on RocketReach.
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