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CUSTOMER EXPERIENCE. OUR PASSION.
We are proud to partner with multi-location businesses, providing a wide array of customer experience management solutions, analytics and reporting technology.
Our solutions help our clients protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping, contact center services and social media review data integrated on one technology and analytics platform.
Founded in 2005, Market Force has a growing global presence, with offices in the United States, Canada, United Kingdom, France and Spain. It serves over 350 clients that operate multi-location businesses, including major retailers, restaurants, grocery and convenience stores, financial institutions and entertainment.
IntelliShop is an enterprise customer experience optimization and advisory firm. With our proprietary network of 1M+ field evaluators, we help the world’s top brands turn exceptional customer experience into a powerful competitive advantage, driving stronger revenue and brand loyalty.
Through CX evaluations (mystery shopping), compliance auditing, online review management, deep analysis, and tailored advisory services, we provide the insights and strategies needed to elevate customer interactions and protect brand reputation.