If you need more lookups,
subscriptions start at $34 USD/month.
Seleña Location
Roseville, CA, US
Seleña Work
2023 -now Contact Center Manager @
2022 -2023 Executive Assistant @
2011 -2022 Call Center Manager @
Seleña Education
Western Career College
Medical Assistant Certification (Medical/Clinical Assistant)
2008-2009
Seleña Skills
Cisco VoIP
Team Management
Quality Management
Performance Reviews
Quality Auditing
Quality Assurance
Financial Transactions
Call Monitoring
Presentation Skills
Quality Analysis
Team Leadership
Customer Success
Technical Writing
Workforce Management
Interactive Voice Response (IVR)
HR Policies
Coaching
Leadership Development
Team Development
Auditing
Analytical Skills
Customer Service
Microsoft Excel
Microsoft PowerPoint
Microsoft Office
Microsoft Word
Contact Centers
Training & Development
Team Building
Strategic Planning
Process Improvement
Operations
Executive Administrative Assistance
Customer Retention
Customer Engagement
Banking
Customer Service Operations
Contact Center Management
Communication
Customer Relationship Management (CRM)
Sales
Internal Audits
Customer Experience
Service Quality
Customer-focused Service
Writing
Recruiting
Escalation
Operations Management
Sales Campaigns
Seleña Summary
Seleña, based in Roseville, CA, US, is currently a Contact Center Manager at Heritage Community Credit Union. Seleña brings experience from previous roles at Peak Projects and SAFE Credit Union. Seleña holds a 2008 - 2009 Medical Assistant Certification in Medical/Clinical Assistant @ Western Career College. With a robust skill set that includes Cisco VoIP, Team Management, Quality Management, Performance Reviews, Quality Auditing and more. Seleña has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Seleña?
Find contact details for 700 million professionals.