Secret View helps retail and hospitality brands collect feedback from real customers through our global mystery shopping community of 65,000+ local consumers. We turn feedback into action by showing how strategy plays out in day-to-day execution, per location, and at every moment in the customer journey. You get structured, high-quality feedback with concrete examples. This helps you spot patterns, compare locations, and prioritize opportunities for improvement. All insights come together in our in-house built dashboard, with smart (AI) analysis and clear summaries so you can adjust quickly.
| Website | http://www.secretview.io |
| Revenue | $1 million |
| Employees | 82 (25 on RocketReach) |
| Founded | 2010 |
| Address | Velperplein 23, Arnhem, Gelderland 6811 AH, NL |
| Phone | +1 201-228-5200 |
| Technologies |
JavaScript
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HTML
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Twitter
+16 more
(view full list)
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| Industry | Market Research |
| Web Rank | 18 Million |
| Keywords | Mystery Shopping, Customer Feedback Analysis, Customer Experience Research, Market Research, Customer Research, Customer Insights, Feedback Management, Customer Satisfaction, Voice Of Customer, Customer Surveys, Feedback Collection, Qualitative Data Analysis, Customer Journey Mapping, Service Quality, Business Intelligence, Competitive Analysis, Brand Reputation, Data Analytics, Ux Research, Online Surveys |
| Competitors | Google, Esri, HERE Mobility, Planet, Mapbox, DroneDeploy, CARTO, Open Street Map, Qgis, viewr - The Global Position on Real Estate +38 more (view full list) |
Looking for a particular Secret View employee's phone or email?
The Secret View annual revenue was $1 million in 2026.
Niek Koning is the Founder of Secret View.
25 people are employed at Secret View.
Secret View is based in Arnhem, Gelderland.