Secret View Information

Secret View helps retail and hospitality brands collect feedback from real customers through our global mystery shopping community of 65,000+ local consumers. We turn feedback into action by showing how strategy plays out in day-to-day execution, per location, and at every moment in the customer journey. You get structured, high-quality feedback with concrete examples. This helps you spot patterns, compare locations, and prioritize opportunities for improvement. All insights come together in our in-house built dashboard, with smart (AI) analysis and clear summaries so you can adjust quickly.