Customer Technical Trainer (Part-Time) @ (June 2021 - October 2022)
IT Service Management Lead (IT Process Engineer) @ (June 2019 - February 2022)
Information Technology Critical Incident Manager (Senior Analyst, IT) @ (November 2015 - June 2019)
Sean Sims Education
Rochester Institute of Technology
Bachelor’s Degree
Rochester Institute of Technology
Master’s Degree
Sean Sims Skills
.NET
ASP.NET
Active Directory
Apache
Application Development
C#
CSS
Change Management
Collaborative Problem Solving
Critical Incident Response
Customer Service
Database Administration
Database Design
Desktop Support
Disaster Recovery
Emergency Services
Fire Safety
Firefighting
HTML
HTML 5
HTML5
IIS
IT Service Management
ITIL
ITIL Certified
Incident Command
Knowledge Management
Microsoft SQL Server
MySQL
PHP
Problem Solving
Project Management
Python
SQL
SQL Server
SSH
Service Delivery Management
Software Development
System Administration
Teaching
Technical Communication
Technical Support
Training
Troubleshooting
VMware
Visual Studio
Web Development
Wordpress
XML
Sean Sims Summary
Sean Sims, based in Pittsburgh, PA, US, is currently a IT Service Management Lead (IT Process Engineer I) at Duquesne Light Company. Sean Sims brings experience from previous roles at Rochester Institute of Technology, Emergency Reporting by ESO, Matthews International and Bayer. Sean Sims holds a Bachelor’s Degree @ Rochester Institute of Technology. With a robust skill set that includes .NET, ASP.NET, Active Directory, Apache, Application Development and more. Sean Sims has 3 emails and 1 mobile phone numbers on RocketReach.
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