Sean Prather Email & Phone Number
Product Support Manager @ GCC
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Sean Prather Location
- Houston, TX, US
Sean Prather Work
- Product Support Manager @ (December 2021 - Present)
- IT Service Desk Manager @ (October 2017 - December 2021)
- Regional Problem Manager, IT and Services - Service Management (ITSSM) @ (July 2014 - February 2015)
- Customer Focus (Service Desk and Desktop Support) Manager @ (January 2010 - May 2014)
- IT Service Desk Manager @ (January 2008 - January 2010)
- IT Service Desk Technical Lead @ (January 2006 - January 2008)
Sean Prather Education
- Howard Payne University
Bachelor of Business Administration (B.B.A.) (Computer Information Systems)
1994-1998
Sean Prather Skills
- Asset Management
- Budget Management
- Change / Request Management
- Customer Service
- Disaster Recovery
- Enhance Communications
- IT Service Management
- ITIL v3 Foundations Certified
- Improve Operating Costs
- Incident Management
- Knowledge Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- PowerPoint
- Project Management
- Resource Management
- SOx Compliance
- Service Provision
- Streamline Processes
- Technical / Non-Technical Training
- Vendor Management
- Reviews
- Process Creation
- Technical Training
- Records
- Participation
- Technical Support
- Remediation
- Active Directory
- Technical
- Vendors
- Service Management
- Windows
- Data Quality
- Lotus Notes
- Savings
- Executive Management
- Business Management
- Technical Operations
- Service Continuity
- Leadership
- Urgency
- Resources
- Focal Point
- Non Technical Training
- Problem Management
- Request Management
- Education
- Lotus
- Change Management
- Analytical Skill
- Latin America
- ITIL
- Classification
- Daily Operations
- Communication
- Reporting
- Acquisitions
- Integration
- Keys
- Infrastructure
- Engineers
- Work Processes
- Planning
- Outages
- RCA
- Service Desk
- Escalation
- Operations
- Boundaries
- Training
- Change
- Strategy
Sean Prather Summary
- Sean Prather, based in Houston, TX, US, is currently a Product Support Manager at Global Custom Commerce / Blinds.com (a Home Depot company). Sean Prather brings experience from previous roles at francesca’s®, bp and Huntsman Corporation. Sean Prather holds a 1994 - 1998 Bachelor of Business Administration (B.B.A.) in Computer Information Systems @ Howard Payne University. With a robust skill set that includes Asset Management, Budget Management, Change / Request Management, Customer Service, Disaster Recovery and more. Sean Prather has 1 emails and 2 mobile phone numbers on RocketReach.
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