Sean Prather Email & Phone Number
Product Support Manager @ GCC
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Sean Prather Location
- Houston, TX, US
Sean Prather Work
- 2021 -now Product Support Manager @
- 2017 -2021 IT Service Desk Manager @
- 2014 -2015 Regional Problem Manager, IT and Services - Service Management (ITSSM) @
- 2010 -2014 Customer Focus (Service Desk and Desktop Support) Manager @
- 2008 -2010 IT Service Desk Manager @
- 2006 -2008 IT Service Desk Technical Lead @
Sean Prather Education
- Howard Payne University
Bachelor of Business Administration (B.B.A.) (Computer Information Systems)
1994-1998
Sean Prather Skills
- Reviews
- Process Creation
- Microsoft Office
- SOX Compliance
- Technical Training
- Records
- Participation
- Technical Support
- Remediation
- Active Directory
- Improve Operating Costs
- IT Service Management
- Customer Service
- Technical
- Vendors
- Service Management
- Windows
- Data Quality
- Lotus Notes
- Savings
- Disaster Recovery
- Executive Management
- Microsoft Word
- Business Management
- Knowledge Management
- Technical Operations
- Service Continuity
- Leadership
- Urgency
- Streamline Processes
- Resources
- Focal Point
- Non Technical Training
- Problem Management
- Request Management
- Enhance Communications
- Asset Management
- Incident Management
- Education
- Microsoft Excel
- Lotus
- Change Management
- Project Management
- Analytical Skill
- Resource Management
- Budget Management
- Latin America
- ITIL
- Classification
- Daily Operations
- PowerPoint
- Communication
- Reporting
- Service Provision
- ITIL v3 Foundations Certified
- Acquisitions
- Integration
- Keys
- Infrastructure
- Engineers
- Work Processes
- Planning
- Outages
- RCA
- Service Desk
- Escalation
- Vendor Management
- Operations
- Boundaries
- Training
- Change
- Strategy
Sean Prather Summary
- Sean Prather, based in Houston, TX, US, is currently a Product Support Manager at Global Custom Commerce / Blinds.com (a Home Depot company). Sean Prather brings experience from previous roles at francesca’s®, bp and Huntsman Corporation. Sean Prather holds a 1994 - 1998 Bachelor of Business Administration (B.B.A.) in Computer Information Systems @ Howard Payne University. With a robust skill set that includes Reviews, Process Creation, Microsoft Office, SOX Compliance, Technical Training and more. Sean Prather has 1 emails and 2 mobile phone numbers on RocketReach.
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