Sean O'Gorman Email
Director of Infrastructure and Operations @ IAG Cargo
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Sean O'Gorman Location
- Swansea, Wales, GB
Sean O'Gorman Work
- Director of Infrastructure and Operations @ (August 2024 - Present)
- Head of Service Operations @ (December 2022 - Present)
- Interim Head of Service Operations @ (April 2022 - December 2022)
- Manager of Operations (I and O) @ (February 2022 - December 2022)
- Senior ITSM Consultant @ (May 2020 - February 2022)
- Senior Service Manager– ServiceDesk and Operational Processes @ (May 2017 - May 2020)
- SIAM Process Manager LEAD @ (May 2016 - May 2017)
- Major Incident and Escalation Manager IT - UK, Europe and Rest of World @ (January 2014 - May 2016)
- Network Engineer @ (April 2011 - June 2014)
- Senior Desktop Engineer @ (September 2006 - April 2012)
- Field Engineer @ (January 2006 - July 2006)
- Support Analyst @ (January 2005 - January 2006)
Sean O'Gorman Education
- Swansea Institute of Higher Learning.
HND - COMPUTING
1994-1997
Sean O'Gorman Skills
- Major Incident Management
- Process Management
- Process Improvement
- ITIL
- Stakeholder Engagement
- Service Delivery
- Networking
- IT Service Management
- Project Management
- Change Management
- Management
- Troubleshooting
- PRINCE2
- Project Planning
- Network Administration
- Desktop Administration
- Service Desk
- Customer Service
- ISO 9000
- Business Process Improvement
- Active Directory
- Business Analysis
- Engineering
- Program Management
- Windows Server
- ServiceNow
- Transition Management
Sean O'Gorman Summary
- Sean O'Gorman, based in Swansea, Wales, GB, is currently a Director of Infrastructure and Operations at IAG Cargo. Sean O'Gorman brings experience from previous roles at International Airlines Group (IAG) and CGI. Sean O'Gorman holds a 1994 - 1997 HND - COMPUTING @ Swansea Institute of Higher Learning.. With a robust skill set that includes Major Incident Management, Process Management, Process Improvement, ITIL, Stakeholder Engagement and more. Sean O'Gorman has 1 emails on RocketReach.
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Top IAG Cargo Employees
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Marlow, GB
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United Kingdom
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