Sean O'Gorman's Location
Swansea, City and County of Swansea, United Kingdom
Sean O'Gorman's Work
- Head of Service Operations @ International Airlines Group (IAG)
- Interim Head of Service Operations @ International Airlines Group (IAG)
- Manager of Operations (I and O) @ International Airlines Group (IAG)
- Senior ITSM Consultant @ CGI
- Senior Service Manager– ServiceDesk and Operational Processes @ Tata Steel in Europe
- SIAM Process Manager LEAD @ Tata Consultancy Services
- Major Incident and Escalation Manager IT - UK, Europe and Rest of World @ Tata Steel in Europe
- Network Engineer @ Capgemini
- Senior Desktop Engineer @ Capgemini
- Field Engineer @ Neath Port Talbot County Borough Council
Sean O'Gorman's Education
- Swansea Institute of Higher Learning.
HND - COMPUTING
1994 - 1997
Sean O'Gorman's Skills
- Major Incident Management
- Process Management
- Process Improvement
- ITIL
- Stakeholder Engagement
- Service Delivery
- Networking
- IT Service Management
- Project Management
- Change Management
Sean O'Gorman's Summary
Sean O'Gorman, based in Swansea, City and County of Swansea, United Kingdom, is currently a Head of Service Operations at International Airlines Group (IAG), bringing experience from previous roles at International Airlines Group (IAG), CGI and Tata Steel in Europe. Sean O'Gorman holds a 1994 - 1997 HND - COMPUTING @ Swansea Institute of Higher Learning.. With a robust skill set that includes Major Incident Management, Process Management, Process Improvement, ITIL, Stakeholder Engagement and more, Sean O'Gorman contributes valuable insights to the industry. Sean O'Gorman has 1 email on RocketReach.
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