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Sean O'Callaghan Work
Director of Operations @ (July 2026 - Present)
Software Licence Compliance Manager @ (April 2025 - April 2026)
Global Head of Service @ (January 2023 - December 2024)
Director of Customer Success @ (February 2019 - January 2023)
Director Of Operations @ (February 2018 - February 2019)
Customer Support Director EMEA @ (February 2011 - February 2018)
Customer Support Manager ECM Suite EMEA @ (September 2009 - February 2011)
Sean O'Callaghan Skills
Account Management
Agentic AI Development
Analytical Skills
Artificial Intelligence (AI)
Build Strong Relationships
Business Process Management
Business Process Outsourcing (BPO)
Business-to-Business (B2B)
CSM
Call Center Development
Client Relations
Cloud Computing
Coaching
Communication
Complex Sales
Contact Center Management
Contact Centers
Content Management
Continuous Process Improvement
Contract Negotiation
Cross-functional Collaborations
Customer Education
Customer Engagement
Customer Experience
Customer Journeys
Customer Lifecycle Management
Customer Loyalty
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Segmentation Strategy
Customer Service
Customer Service Management
Customer Service Operations
Customer Success
Customer Support
Document Management
Enterprise Architecture
Enterprise Content Management
Enterprise Software
European Markets
Expansion Strategies
Generative AI
Global Leadership
Growth Strategies
Information Management
Interpersonal Skills
Key Metrics
Knowledge Management
Knowledge Sharing
Large Scale Change Management
Leadership
Livelink
Management
Mid-Market
Negotiation
Net Promoter Score
Operational Excellence
Operations Process Improvement
Optimising
Organizational Culture
People Management
Portals
Pre-sales
Problem Solving
Product Adoption
Professional Services
Project Management
Public Sector
Records Management
Relationship Building
Renewals
Retention Strategies
Revenue
Revenue & Profit Growth
Revenue Forecasting
Revenue Generation
Service Desk
SharePoint
Software Industry
Software as a Service (SaaS)
Solution Architecture
Solution Selling
Startups
Strategic Account Growth
Strategic Leadership
Strategy
Team Development
Team Leadership
Technology Start-up
Upselling
Value Engineering
Vendor Management
Web Content Management
Pre Sales
Troubleshooting
Public Speaking
Software as a Service
Sean O'Callaghan Summary
Sean O'Callaghan, is currently a Director of Operations at OneBanx. Sean O'Callaghan brings experience from previous roles at OpenText, Stratio and Verizon Connect. With a robust skill set that includes Account Management, Agentic AI Development, Analytical Skills, Artificial Intelligence (AI), Build Strong Relationships and more. Sean O'Callaghan has 1 emails on RocketReach.
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