Sean Kiley Email & Phone Number
Credentialed Trainer @ UPMC
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Sean Kiley Location
- Erie, Pennsylvania, United States
Sean Kiley Work
- Credentialed Trainer @ (May 2025 - Present)
- Customer Service Specialist @ (October 2024 - May 2025)
- Supervisor, Payment Optimization Support Team @ (July 2022 - April 2024)
- Member Engagement Leader @ (September 2021 - July 2022)
- Team Lead, Member Engagement @ (September 2019 - September 2021)
- Health care concierge @ (March 2019 - September 2019)
- Senior Customer Service Representative @ (September 2018 - March 2019)
- Customer Service Representative @ (September 2017 - September 2018)
- Direct Sales Representative @ (September 2015 - August 2017)
- Admissions Representative @ (April 2015 - August 2015)
- Delivery Driver @ (September 2014 - March 2015)
- Customer Account Representative @ (February 2013 - September 2014)
- Remodel Team Member @ (December 2012 - February 2013)
- Insurance Agent @ (October 2012 - December 2012)
- Operations Sales Supervisor @ (January 2011 - May 2012)
- Production Team Lead @ (September 2009 - January 2011)
- Teleservices Representative @ (January 2007 - September 2009)
- Studio Manager @ (February 2004 - January 2007)
Sean Kiley Education
- PennWest Edinboro
BS in Education (Secondary Education, Focus in Social Studies, Minors in History and Political Science)
2005-2010 - General McLane HS 1991-1995
Sean Kiley Skills
- Adobe Creative Suite
- Analytical Skills
- Business Reviews
- Call Center
- Call Center Administration
- Call Center Development
- Call Centers
- Coaching
- Collaborative Problem Solving
- Communication
- Compensation
- Contact Center Management
- Continuous Improvement
- Critical Thinking
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Analysis
- Data Entry
- Direct Sales
- Insurance
- Interpersonal Skills
- Key Performance Indicators
- Knowledge Base
- Leadership
- Leadership Development
- Management
- Management Software
- Microsoft Office
- Multitasking
- Organization Skills
- Outlook
- Payroll
- Performance Analysis
- Performance Management
- Performance Reviews
- Phone Etiquette
- Problem Solving
- Process Scheduler
- Project Management
- Retail
- Sales
- Sales Management
- Sales Processes
- Spreadsheets
- Talent Management
- Team Leadership
- Team Management
- Team Performance
- Teamwork
- Time Management
- Training
- Training and Development (HR)
- Troubleshooting
Sean Kiley Summary
- Sean Kiley, based in Erie, Pennsylvania, United States, is currently a Credentialed Trainer at UPMC. Sean Kiley brings experience from previous roles at Northwest Bank and UPMC Health Plan. Sean Kiley holds a 2005 - 2010 BS in Education in Secondary Education, Focus in Social Studies, Minors in History and Political Science @ PennWest Edinboro. With a robust skill set that includes Adobe Creative Suite, Analytical Skills, Business Reviews, Call Center, Call Center Administration and more. Sean Kiley has 1 mobile phone numbers on RocketReach.
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