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Sean Huffman Location
Indianapolis, IN, US
Sean Huffman Work
Manager, Product Technical Support @ (May 2016 - Present)
Assistant Manager Tier 1 Techncial Support @ (May 2007 - May 2016)
Tier 1 Technical support @ (May 2007 - October 2009)
Tier 3 Supervisor @ (April 2004 - May 2007)
Sr. Service Technician @ (August 1997 - February 2003)
Sean Huffman Education
Ivy Tech Community College
Computer Science
2012
Sean Huffman Skills
A+ Certified
Artificial Intelligence (AI)
Artificial Intelligence for Business
Business Strategy
Call Center
Call Centers
Chatbots
Content Management
Customer Relationship Management (CRM)
Customer Service
Databases
GPT-4
Generative AI
HTML
Hardware
Help Desk Support
Leadership
Lean Six Sigma
Management
Microsoft 365
Microsoft Exchange
Microsoft Loop
Microsoft Office
Microsoft Search
Minitab
Operating Systems
Operational Excellence
Project Planning
Quality Assurance
Six Sigma
Six Sigma Green Belt
Social Media
Software Documentation
Software Installation
Supervising
System Administration
Team Leadership
Teamwork
Technical Support
Training
Troubleshooting
Visio
Windows
Workforce Management
Outlook
Customer Relations
Excel
Word
PowerPoint
Problem Solving
Windows 7
Windows XP Pro
Computer Building
Microsoft Word
Microsoft Excel
Computer Hardware
Access
OS X
Windows XP
Capital
Customer Relationship Management Crm
Operations
SQL
Customer Relationship Management
Sean Huffman Summary
Sean Huffman, based in Indianapolis, IN, US, is currently a Manager, Product Technical Support at John Wiley and Sons. Sean Huffman brings experience from previous roles at John Wiley and Sons, Teleperformance and Sarcom. Sean Huffman holds a Computer Science @ Ivy Tech Community College. With a robust skill set that includes A+ Certified, Artificial Intelligence (AI), Artificial Intelligence for Business, Business Strategy, Call Center and more. Sean Huffman has 2 emails and 1 mobile phone numbers on RocketReach.
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