Senior Director, Customer Experience and VOC Insights @ (August 2021 - August 2024)
Sr. Director, Voice of the Customer, Google Cloud @ (July 2020 - June 2021)
Head of VOC, UX, and Ops @ (May 2017 - July 2020)
Head of VOC and CX @ (April 2014 - April 2017)
Director of Voice of the Customer - NPS @ (September 2008 - January 2014)
General Product Manager - Domains @ (January 2008 - October 2010)
Executive VP of Marketing @ (October 2007 - September 2008)
Storefront Product and Marketing Director @ (February 2005 - September 2007)
Partner and CMO @ FlipIt (May 2005 - January 2007)
Marketing Director @ (January 2001 - January 2006)
Sean Cramer Education
Seth Godin's altMBA 2020-2020
Utah Valley University
Bachelors (Marketing, Computer Science, Information Systems)
1999-2003
Sean Cramer Skills
Strategy Implementation
Retention Strategies
Resource Allocation
Data Management
Data Analytics
Customer-Focused Service
Attention to Detail
Thinking Skills
Problem Solving
Key Metrics
Critical Thinking
Conversion Rate
Communication
Analytical Skills
SEM
E-commerce
SEO
Email Marketing
Online Advertising
Online Marketing
Web Analytics
Trade Shows
Viral Marketing
Competitive Analysis
Marketing
Database Marketing
Cross-functional Team Leadership
Executive Management
Voice of the Customer
Voice of the Customer Analysis
Customer Experience Design
Customer Experience Consulting
Customer Advocacy
Net Promoter Score
Customer Loyalty Management
Digital Marketing
Affiliate Marketing
Brand Development
Public Relations
Multi-channel Marketing
B2B Marketing
User Experience
Business Strategy
Crochet
Handbags
Cross Functional Team Leadership
Bass Clarinet
Mr Website
Multi Channel Marketing
WordPress
Webdesign
Team Building
Maatwerk
Werkende Websites
Strategic Planning
Telecommunications
Sewing
Sadness
Microsoft Office
Management
E Commerce
Sean Cramer Summary
Sean Cramer, based in Austin, TX, US, is currently a Chief Executive Officer at Customer180. Sean Cramer brings experience from previous roles at CX Network, Palo Alto Networks, Google and Amazon. Sean Cramer holds a 2020 - 2020 Seth Godin's altMBA. With a robust skill set that includes Strategy Implementation, Retention Strategies, Resource Allocation, Data Management, Data Analytics and more. Sean Cramer has 1 emails and 2 mobile phone numbers on RocketReach.
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