SDT Ltd Information

Our principal business is providing network, server, infrastructure, and helpdesk support services and delivering quick response times to call requests. Out ticketing system has full visibility through our portal. We like to construct our agreements to suit our individual client’s requirements. We guarantee a 1hr telephone and 4hr on-site response time. However, our team is on standby to assist you whenever needed. It is entirely up to you how you utilise our services. SDT was established in 1994 to provide IT support and consultancy solutions that create strong business values and help our clients maintain a sophisticated IT infrastructure which provides enhanced business benefits. We work in partnership with our clients to deliver proactive support services tailored to meet their precise business objectives. The key to our long-term client relationships is that we ensure that we make it our business to understand their business. We work as a team with our clients providing proactive services to assist in developing and enhancing their IT road map for the future, therefore ensuring that IT provides the right services for their business. SDT has been providing outsourced IT services to both private and public sector clients who range from smaller start-ups to larger international organisations. Due to our breadth of knowledge and dynamic proactive approach, we can provide the right level of service to suit our clients’ requirements and budget. Wider support includes: • Cyber security services inc awareness training • Helpdesk • IT road map • IT audit • Backup, DR & business continuity • Cyber Essentials Accreditation • IT budget planning and review • Data centre solutions • VoIP telephony solutions • 24 x 7 Managed Security Operations Centre (SOC)