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Scott Williams Location
Aylesbury, GB
Scott Williams Work
Director of Digital Transformation and AI @ (June 2026 - Present)
Operations Director @ (February 2023 - June 2026)
Director of Operational Support Systems @ (September 2020 - February 2023)
Customer Service and Support Director @ (November 2018 - September 2020)
Head of Operations Service @ (December 2016 - September 2018)
Head of Technical Operations @ Alternative Networks plc (October 2014 - December 2016)
Head of Service Operations @ (March 2013 - June 2014)
Director - Customer Management Centre @ Star Technology Services Ltd (October 2010 - March 2013)
Head of Service Management @ Star Technology Services Ltd (August 2008 - October 2010)
Security Team Manager @ Star Technology Services Ltd (November 2006 - July 2008)
Managed Security Team Leader @ Star Technology Services Ltd (January 2003 - November 2006)
Team Leader Troubleshooting @ Star Technology Services Ltd (November 2001 - January 2003)
Support Engineer @ Star Technology Services Ltd (August 2000 - November 2001)
Desktop Support and Systems Administrator @ GWC Group Ltd (January 1994 - January 2000)
Scott Williams Education
The Commonweal School 1985-1990
Scott Williams Skills
Service Delivery
ITIL
Service Management
Incident Management
Managed Services
IT Service Management
Data Center
Sla
Cloud Computing
Outsourcing
IT Strategy
Problem Solving
Customer Service
Knowledge Management
Leadership
Team Leadership
Team Management
Recruiting
Change Management
Problem Management
Performance Measurement
Key Performance Indicators
Strategic Planning
IT Outsourcing
IT Management
IT Operations
Management
Business Process Improvement
Security
Service Desk
Strategy
Service Improvement
Project Delivery
Business Continuity
Professional Services
SaaS
Service Operations
Software as a Service Saas
Customer Management
Software as a Service
Scott Williams Summary
Scott Williams, based in Aylesbury, GB, is currently a Director of Digital Transformation and AI at Red Helix. Scott Williams brings experience from previous roles at Red Helix, Pulsant and Daisy Group. Scott Williams holds a 1985 - 1990 The Commonweal School. With a robust skill set that includes Service Delivery, ITIL, Service Management, Incident Management, Managed Services and more. Scott Williams has 2 emails and 4 mobile phone numbers on RocketReach.
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