Scott Thomas Email & Phone Number
Senior Partner @ Proponisi
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Scott Thomas Location
- Texas, United States
Scott Thomas Work
- 2015 -now Senior Partner @
- 2002 -2015 Senior Partner @ Tamer Partners Corporation
- 2000 -2001 Senior CRM Consultant @ iXL/Scient
- 1996 -2000 Director @ BellSouth Internet Services
- 1996 -1999 Senior Training Manager @ BELLSOUTH MOBILITY
- 1994 -1996 Call Center Manager @ BellSouth Mobility/Cingular Wireless
Scott Thomas Education
- University of Memphis 1987-1992
Scott Thomas Skills
- Call Center
- Customer Experience
- Leadership
- Strategy
- CRM
- Call Centers
- Performance Management
- Program Management
- Workforce Management
- Outsourcing
- Contact Centers
- Business Development
- Start-ups
- Operations Management
- Customer Retention
- Recruiting
- Customer Satisfaction
- Business Strategy
- Consulting
- Business Process Improvement
- Vendor Management
- Account Management
- Operational Excellence
- Change Management
- Strategic Planning
- Professional Services
- BPO
- Forecasting
- Business Transformation
- Management
- Training
- Team Building
- Employee Engagement
- Team Management
- Customer Service
- Coaching
- Leadership Development
- Customer Engagement
- Performance Improvement
- Executive Management
- Customer Surveys
- Process Improvement
- Contact Center Operations
- IVR
- Customer Driven
- New Business Development
- Customer Experience Management
- ACD
- Customer Driven Management (VOC)
- Leadership Training and Strategies
- Start Ups
- Customer Driven Management Voc
- Airlines
- Microsoft Office
- Microsoft Excel
- Sales
- Customer Driven Management
Scott Thomas Summary
- Scott Thomas, based in Texas, United States, is currently a Senior Partner at Proponisi. Scott Thomas brings experience from previous roles at Tamer Partners Corporation, iXL/Scient, BellSouth Internet Services and BELLSOUTH MOBILITY. Scott Thomas holds a 1987 - 1992 University of Memphis. With a robust skill set that includes Call Center, Customer Experience, Leadership, Strategy, CRM and more. Scott Thomas has 2 emails and 4 mobile phone numbers on RocketReach.
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