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Scott Smith Location
Perth, WA, AU
Scott Smith Work
2021 -now Senior Technical Consultant @
2018 -2021 Tools and Automation Consultant @
2017 -2018 Service Management Lead @
2014 -2017 Incident and Event Manager @
2012 -2014 Team Lead Service Desk @
2012 -2012 Desktop Solutions Analyst @
2010 -2012 Technical Analyst @
2007 -2010 Customer Service Representative @
Scott Smith Education
The University of Western Australia
Commerce/Computer Science (Varied)
2003-2006
Aquinas College Perth 1998-2003
Scott Smith Skills
ITIL Certified
SCCM
ITIL
Customer Service
Troubleshooting
Incident Management
Change Management
Major Incident Management
Event Management
Service Desk
Business Process Improvement
Problem Management
Windows 7
Sla
Technical Support
Project Planning
Service Delivery
Team Management
Training
Scott Smith Summary
Scott Smith, based in Perth, WA, AU, is currently a Senior Technical Consultant at Accelerate IT Solutions. Scott Smith brings experience from previous roles at Empired Ltd, Frontline-Services and RAC WA. Scott Smith holds a 2003 - 2006 Commerce/Computer Science in Varied @ The University of Western Australia. With a robust skill set that includes ITIL Certified, SCCM, ITIL, Customer Service, Troubleshooting and more. Scott Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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