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Scott Smith Location
Atlanta, GA, US
Scott Smith Work
Director of Security Operations Center @ (February 2024 - Present)
Director Operations and Compliance @ (March 2022 - April 2024)
NOC Manager @ (January 2021 - February 2022)
Director of Operations @ (August 2016 - January 2021)
Multiple advancing operations positions @ (March 1997 - April 2016)
Scott Smith Education
Ball State University
Business Administration (Management and Operations)
Scott Smith Skills
Troubleshooting
Wireless
Network Engineering
Ethernet
Service Delivery
IP
Cross-functional Team Leadership
Computer Network Operations
Data Center
Broadband
Network Design
IT Operations
Telephony
VoIP
Leadership
DOCSIS
Vendor Management
Network Architecture
IPTV
Telecommunications
Business Operations
Business Process
Business Process Improvement
Change Management
Client Services
Collaborative Problem Solving
Communication
Contact Centers
Continuous Process Improvement
Creative Problem Solving
Customer Service
Customer Service Management
Cyber Threat Intelligence (CTI)
Cybersecurity
IT Operations Management
Incident Management
Integration
Managed Services
Management
Metrics Reporting
Microsoft Office
Microsoft Teams
Network Operations Center (NOC)
Operation Level Agreement (OLAs)
Operational Excellence
Operations Management
Performance Metrics
Project Management
Quality Assurance
Security Operations
Service Delivery Management
Service Desk
Service-Level Agreements (SLA)
Switches
System Deployment
Team Leadership
Technical Support
Third Party Vendor Management
Voice over IP (VoIP)
Wireless Technologies
Fiber Optics
VOD
Voice Over Ip Voip
Cross Functional Team Leadership
Internet Protocol Ip
Voice Over Ip
Internet Protocol
Scott Smith Summary
Scott Smith, based in Atlanta, GA, US, is currently a Director of Security Operations Center at 5Q. Scott Smith brings experience from previous roles at 5Q and Cox Communications. Scott Smith holds a Business Administration in Management and Operations @ Ball State University. With a robust skill set that includes Troubleshooting, Wireless, Network Engineering, Ethernet, Service Delivery and more. Scott Smith has 2 emails and 4 mobile phone numbers on RocketReach.
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