Scott Singleton Email & Phone Number
Director, Patient Access Contact Center - Communication Centers and Operations Support @ Endeavor Health
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Scott Singleton Location
- Chicago, IL, US
Scott Singleton Work
- Director, Patient Access Contact Center - Communication Centers and Operations Support @ (June 2024 - Present)
- Director of Operations Support, Patient Access Center @ (October 2014 - August 2024)
- Senior Manager Workforce Management @ (February 2014 - October 2014)
- Manager, Workforce Management @ (June 2007 - January 2014)
- Global Operations Manager, Global Service Desk (GSD) @ (September 2004 - June 2007)
Scott Singleton Education
- DeVry University
Bachelor of Science (Telecommunications Management)
1999-2001
Scott Singleton Skills
- ACD
- Access
- Analysis
- Attention to Detail
- Avaya
- Avaya Technologies
- Business Analysis
- Business Continuity
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Capacity Planning
- Change Impact Analysis
- Change Management
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Customer Service
- Disaster Recovery
- Forecasting
- Human Resources
- IEX
- ITIL
- Incident Management
- Leadership
- Management
- Metrics
- Microsoft Excel
- Microsoft Office
- Outsourcing
- Process Improvement
- Project Management
- Project Planning
- Schedules
- Security Awareness
- Six Sigma
- Software Documentation
- Staff Scheduling
- Team Leadership
- Tech-savvy
- Technical Support
- Training
- Vendor Management
- Visio
- WFO
- Workforce Management
- PowerPoint
- Operations
- Microsoft Access
- Microsoft Word
- Marketing
Scott Singleton Summary
- Scott Singleton, based in Chicago, IL, US, is currently a Director, Patient Access Contact Center - Communication Centers and Operations Support at Endeavor Health. Scott Singleton brings experience from previous roles at Endeavor Health, Groupon, Walgreens and JPMorgan Chase & Co.. Scott Singleton holds a 1999 - 2001 Bachelor of Science in Telecommunications Management @ DeVry University. With a robust skill set that includes ACD, Access, Analysis, Attention to Detail, Avaya and more. Scott Singleton has 1 emails and 2 mobile phone numbers on RocketReach.
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