Scott Singleton Email & Phone Number
Director, Patient Access Contact Center - Communication Centers and Operations Support @ Endeavor Health
5 free lookup(s).
Scott Singleton Location
- Chicago, IL, US
Scott Singleton Work
- 2024 - now Director, Patient Access Contact Center - Communication Centers and Operations Support @
- 2014 - 2024 Director of Operations Support, Patient Access Center @
- 2014 - 2014 Senior Manager Workforce Management @
- 2007 - 2014 Manager, Workforce Management @
- 2004 - 2007 Global Operations Manager, Global Service Desk (GSD) @
Scott Singleton Education
- DeVry University
Bachelor of Science (Telecommunications Management)
1999 - 2001
Scott Singleton Skills
- Capacity Planning
- Forecasting
- Call Center
- Staff Scheduling
- Workforce Management
- Schedules
- Change Management
- Analysis
- Call Centers
- Training
- Project Planning
- Technical Support
- Contact Centers
- Leadership
- ITIL
- Incident Management
- Management
- Disaster Recovery
- Access
- CRM
- Six Sigma
- Process Improvement
- Project Management
- Software Documentation
- Vendor Management
- Human Resources
- Visio
- Metrics
- Customer Experience
- Business Process Improvement
- Avaya
- Customer Satisfaction
- Outsourcing
- Business Analysis
- Customer Service
- IEX
- Microsoft Office
- Team Leadership
- Avaya Technologies
- PowerPoint
- Operations
- Microsoft Access
- Microsoft Word
- Marketing
Scott Singleton Summary
- Scott Singleton, based in Chicago, IL, US, is currently a Director, Patient Access Contact Center - Communication Centers and Operations Support at Endeavor Health. Scott Singleton brings experience from previous roles at Endeavor Health, Groupon, Walgreens and JPMorgan Chase & Co.. Scott Singleton holds a 1999 - 2001 Bachelor of Science in Telecommunications Management @ DeVry University. With a robust skill set that includes Capacity Planning, Forecasting, Call Center, Staff Scheduling, Workforce Management and more. Scott Singleton has 2 emails and 1 mobile phone numbers on RocketReach.
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