Guest Service Agent @ (November 2024 - February 2025)
Sr. No Fault Claims Adjuster @ (February 2022 - November 2024)
Senior Claims Adjuster @ (February 2022 - July 2023)
No Fault Claims Adjuster @ (February 2022 - July 2022)
Claims Specialist @ (January 2020 - February 2022)
Claims Service Representative @ (January 2020 - February 2022)
Group Administrator @ (March 2016 - December 2020)
Front Desk and concierge @ HLC Hotels Inc. (September 2014 - March 2016)
Correctional Officer @ (January 2014 - March 2016)
Scott Silcox Education
Florida Gateway College
Corrections
2015-2016
Bradford High School
High School Diploma (General Studies)
2010-2014
Bradford Hill
High School Diploma
Florida Gateway College
Basic Law Enforcement (College Credit Certification)
Scott Silcox Skills
Administration
Automated External Defibrillator (AED)
Avaya Products
Branding
Business Analysis
Business Development
Call center start-up
Case Management
Check-in
Claims Consulting
Claims Handling
Claims Management
Claims Resolution
Commercial Claims
Communication
Complaint Management
Computer Literacy
Concierge Services
Conflict Management
Corrections
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Entry
Defensive Tactics
Development & implementation of marketing plans
Emergency Services
English
Event Management
Event Planning
Expense Management
Firearms
Front Office Operations
Greeting Customers
Guest Experience
Guest Relations
Guest Service Management
Guest Services
Help Desk Support
Hospitality Management
Hotel Management
Housekeeping
IT Outsourcing
Injury
Inland Marine
Insurance Law
Investigation
Law
Leadership
Legal Compliance
Lifelong Learning
Luxury Brand Marketing
Luxury Travel
Marketing Project Management
Medical Claims Processing
Medical Coding
Medical Terminology
Meeting Planning
Microsoft Development
Microsoft Office
Mobile Phone Sales
Negotiation
OEM negotiations
Operational Excellence
Organization Skills
PIP
Phone Etiquette
Professional Phone Skills
Property and Casualty Insurance
Putting the Customer First
Records Management
Sales Negotiation
Self-confidence
Skilled Multi-tasker
Standardized Testing
Strategic Planning
Subrogation
Supervisory Skills
Suspicious Activity Reports (SAR)
Teamwork
Training and Development (HR)
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Upselling
Vendor Management
licensed adjuster
Scott Silcox Summary
Scott Silcox, based in Virginia, United States, is currently a Guest Service Supervisor at Palm House. Scott Silcox brings experience from previous roles at Palm House and Liberty Mutual Insurance. Scott Silcox holds a 2015 - 2016 Corrections @ Florida Gateway College. With a robust skill set that includes Administration, Automated External Defibrillator (AED), Avaya Products, Branding, Business Analysis and more. Scott Silcox has 1 emails and 1 mobile phone numbers on RocketReach.
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