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Scott Sheehan Location
Round Hill, VA, US
Scott Sheehan Work
Technical Support Analyst @ (October 2020 - Present)
Manager of Technical Support @ Direct Connect LLC (April 2016 - April 2017)
Technical Customer Support Representative @ (May 2012 - April 2016)
System Administrator and Knowledgebase Manager @ (January 2010 - January 2012)
Technical Support Supervisor @ (January 2005 - January 2010)
Technical Support Representative @ (January 2000 - January 2005)
Assistant Manager @ (January 2000 - January 2000)
Retail Manager @ (January 1998 - January 2000)
Sales and Mechanic and Warehouse @ Washington Bike Center (January 1994 - January 1998)
Sales and Mechanic @ My Bike Shop (January 1990 - January 1994)
Scott Sheehan Education
Northern Virginia Community College 1990-2002
Scott Sheehan Skills
Microsoft CRM
Merchant Services
Customer Service
Technical Support
COR360 Support Specialist
Credit Card Processing
Team Management
Leadership
Training
EDI
Electronic Payments
Product Support Specialist
Salesforce.com
Technical Writing
Parature SaaS
Sales
Supervising
Business Objects
Microsoft Office
Adobe Connect
Application Support Specialist
Adobe Photoshop
Wygant Encore call monitoring, recording and analytics
HTML
Photoshop
XML
Wygant Encore Call Monitoring
MS Office Suite
Application Support
Customer Support
Recording And Analytics
Scott Sheehan Summary
Scott Sheehan, based in Round Hill, VA, US, is currently a Technical Support Analyst at Merchant One. Scott Sheehan brings experience from previous roles at Direct Connect LLC, Corcentric and Sage. Scott Sheehan holds a 1990 - 2002 Northern Virginia Community College. With a robust skill set that includes Microsoft CRM, Merchant Services, Customer Service, Technical Support, COR360 Support Specialist and more. Scott Sheehan has 2 emails and 1 mobile phone numbers on RocketReach.
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