Scott Schroer Email & Phone Number

Customer Success Manager @ Espresa

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Scott Schroer Location

Hamilton, OH, US

Scott Schroer Work

Customer Success Manager @ (February 2025 - Present)
Manager, Customer Success @ (January 2022 - November 2024)
Sr. Customer Excellence Manager @ (January 2021 - December 2021)
Senior Client Success Manager @ (March 2020 - January 2021)
Client Success Manager @ (February 2013 - March 2020)
Director, Client Care @ Bernard Hodes Group/Technomedia-Hodes iQ (November 2008 - February 2013)
Recruiting Manager @ Jonathan Scott International (August 2007 - October 2008)
Business Development Manager and Sr. Recruiter @ (January 1997 - July 2007)
Operations Associate @ (July 1996 - December 1996)

Scott Schroer Education

Miami University
Bachelors (Management)
1992-1996

Scott Schroer Skills

Organizational Design
Applicant Tracking Systems
Talent Acquisition
Recruiting
Training
Business Development
Talent Management
Succession Planning
Performance Management
Human Resources
Vendor Management
Sourcing
CRM
Technical Recruiting
Temporary Placement
Customer Service
Internet Recruiting
Management
Employee Training
Customer Relationship Management (CRM)
Leadership
Executive Search
Account Management
Active Listening
Analytical Skills
Business Communications
Business Relations
Business Relationship Management
Business-to-Business (B2B)
CSM
Client Onboarding
Client Relations
Client Services
ClientSuccess
Coaching
Collaborative Problem Solving
Commercial Awareness
Communication
Cross-Selling
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Success
Customer Support
Digital Media
Edtech
Enterprise Account Management
Go-to-Market Strategy
Handle Multiple Priorities
Hiring
Interpersonal Communication
Interpersonal Skills
Key Metrics
Key Performance Indicators
Leadership Development
Mentoring
Multiple Projects Simultaneously
Net Promoter Score
Networking
Onboarding
Organization Skills
Performance Analysis
Performance Metrics
Performance Motivation
Persuasion
Playbook
Presentation Skills
Presentations
Product Adoption
Product Management
Quickness
Relationship Building
Relationship Development
Remote Team Management
SaaS Development
SaaS Sales
Sales
Skill Development
Slide Decks
Software as a Service (SaaS)
Strategic Leadership
Strategy
Team Development
Team Leadership
Team Motivation
Ticketing Systems
Time Management
Upselling
Virtual Teams
Workload Prioritization
Customer Relationship Management Crm
Technology
Applicant Tracking
Customer Relationship Management

Scott Schroer Summary

Scott Schroer, based in Hamilton, OH, US, is currently a Customer Success Manager at Espresa. Scott Schroer brings experience from previous roles at Cornerstone OnDemand. Scott Schroer holds a 1992 - 1996 Bachelors in Management @ Miami University. With a robust skill set that includes Organizational Design, Applicant Tracking Systems, Talent Acquisition, Recruiting, Training and more. Scott Schroer has 2 emails and 3 mobile phone numbers on RocketReach.