Scott Sachs Email & Phone Number
President
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Scott Sachs Location
- Phoenixville, PA, US
Scott Sachs Work
- 2014 -now President @ SJS Solutions, LLC
- 2014 -now ICMI Certified Consultant @
- 2014 -now Council Member @
- 2008 -2013 Senior Director, Contact Center Operations @
- 1999 -2008 Vice President, Call Center Operations @ Signal Holdings, LLC
- 1995 -1999 Vice President, Customer Relations @ Comcast Cellular Communications
- 1985 -1995 Director Customer Service @
- 1984 -1985 Business Consultant @ American Management Systems
- 1980 -1982 Programmer and EDP Auditor @ International Paper Company
Scott Sachs Education
- Columbia University - Graduate School of Business
MBA (Finance/Marketing)
1982-1984 - University at Albany
BS (Operations Research)
1976-1980
Scott Sachs Skills
- Insurance
- Strategic Financial Planning
- Call Center
- Customer Service
- Customer Experience
- Vendor Management
- Call Centers
- Training
- Budgets
- Quality Assurance
- Outsourcing
- Workforce Management
- IVR
- VoIP
- Contact Centers
- Customer Retention
- Strategy
- Employee Benefits
- Customer Satisfaction
- Leadership
- Process Improvement
- Telecommunications
- Team Management
- Wireless
- Team Leadership
- Risk Management
- Business Development
- BPO
- Sales Management
- Start-ups
- Financial Services
- Account Management
- Team Building
- Operations Management
- Cross-functional Team Leadership
- Management
- Executive Management
- Business Process Improvement
- Program Management
- Change Management
- Business Analysis
- New Business Development
- Relationship Management
- Performance Management
- Coaching
- CRM
- Analysis
- Forecasting
- Call Center Development
- Mergers & Acquisitions
- Consulting
- Start Ups
- Cross Functional Team Leadership
- Mergers and Acquisitions
- Signing
Scott Sachs Summary
- Scott Sachs, based in Phoenixville, PA, US, is currently a President at SJS Solutions, LLC. Scott Sachs brings experience from previous roles at ICMI, GLG (Gerson Lehrman Group), Assurant Solutions and Signal Holdings, LLC. Scott Sachs holds a 1982 - 1984 MBA in Finance/Marketing @ Columbia University - Graduate School of Business. With a robust skill set that includes Insurance, Strategic Financial Planning, Call Center, Customer Service, Customer Experience and more. Scott Sachs has 2 emails and 5 mobile phone numbers on RocketReach.
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