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Scott Riddell Location
Melbourne, VIC, AU
Scott Riddell Work
Head of Service Management @ (April 2026 - Present)
Help Desk Manager @ (January 2026 - April 2026)
Customer Service Manager @ (February 2025 - January 2026)
Service desk and Tech-Bar manager @ (July 2024 - February 2025)
Operations Manager for Managed services @ (January 2024 - June 2024)
Information Technology Operations Manager @ (January 2021 - July 2023)
National Manager Managed Services @ (May 2019 - January 2021)
Service Desk Manager @ (August 2018 - May 2019)
Service Center Manager @ Hansen (May 2018 - August 2018)
Service Centre Manager @ (October 2017 - April 2018)
Service Desk Manager @ (September 2015 - September 2017)
Inside Support and Corporate onsite Technician @ (July 2014 - August 2015)
Lead key account engineer @ Base2 (January 2012 - June 2014)
Technical Lead and Site Team Lead Pfizer Account @ (September 2008 - January 2012)
Platinum Support and client representative @ (December 2006 - September 2008)
System Administrator @ Law Tech (March 2001 - December 2006)
Help desk Team Lead @ (March 1999 - March 2001)
Desktop Support Specialist @ (October 1998 - March 1999)
Scott Riddell Education
Newlands college
Newlands primary
Scott Riddell Skills
Leadership
Customer Relationship Management Crm
Information Technology
Technology
Windows Server
Help Desk Support
Requirements Analysis
Citrix
Active Directory
Infrastructure
Computer Hardware
ITIL
Account Management
Networking
Client Liaison
Helpdesk Team Lead
System Administration
Team Leadership
Engineering
Support
Virtualization
Microsoft Office
Managed Services
Marketing
Change Management
Disaster Recovery
Customer Service
Desktop Administration
Sla
Printers
Technical Support
Domain Name System Dns
SQL
Management
Server Administration
Technician
Outsourcing
Service Delivery
Servers
Cloud Computing
Services
VMware
CRM
Hardware
IT Service Management
Microsoft Word
Microsoft Excel
Strategic Planning
Domain Name System
Customer Relationship Management
Scott Riddell Summary
Scott Riddell, based in Melbourne, VIC, AU, is currently a Head of Service Management at Simple Biz. Scott Riddell brings experience from previous roles at The Grid Corporation, Australian Skilled Migration, NTT and Tesserent | Cyber Solutions by Thales. Scott Riddell holds a Newlands college. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Information Technology, Technology, Windows Server and more. Scott Riddell has 1 emails and 2 mobile phone numbers on RocketReach.
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