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Scott Rafferty Location
Glasgow, GB
Scott Rafferty Work
Head of Application Support @ (March 2025 - Present)
Application Support Manager @ (March 2024 - June 2025)
Application Support Lead @ (May 2023 - March 2024)
Application Support Engineer @ (July 2021 - May 2023)
Level 3 Support Team Leader @ (April 2020 - July 2021)
Level 3 Technical Support Engineer @ (November 2018 - April 2020)
Level 2 Technical Support Engineer @ (May 2017 - November 2018)
Level 1 Technical Support Engineer @ (August 2015 - May 2017)
Technical Support Advisor @ (October 2009 - August 2015)
Healthcare Assistant @ (November 2007 - September 2009)
Scott Rafferty Education
Edinburgh Napier University
Bachelor of Arts - BA (Popular Music)
2011-2015
Motherwell College
HND Music
2009-2011
St. Aidan's High School 2003-2009
Scott Rafferty Skills
Application Programming Interfaces (API)
Application Support
Communication
Customer Service
Databases
Help Desk Support
Hyper-V
Incident Management
Internet Information Services (IIS)
Jira
Leadership
Management
Microsoft SQL Server
Problem Solving
Quality Management
Risk Management
Service Desk
Service-Level Agreements (SLA)
SoapUI
Team Leadership
Teamwork
Technical Authoring
Technical Support
Ticketing Systems
Time Management
Training
Troubleshooting
User Acceptance Testing
Web Services API
Windows Server
Scott Rafferty Summary
Scott Rafferty, based in Glasgow, GB, is currently a Head of Application Support at AutoRek. Scott Rafferty brings experience from previous roles at AutoRek and Ideagen Plc. Scott Rafferty holds a 2011 - 2015 Bachelor of Arts - BA in Popular Music @ Edinburgh Napier University. With a robust skill set that includes Application Programming Interfaces (API), Application Support, Communication, Customer Service, Databases and more. Scott Rafferty has 1 emails on RocketReach.
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