Scott Philbrick Email & Phone Number
Customer Experience Operations Manager @ Hagerman & Company
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Scott Philbrick Location
- Kansas City, MO, US
Scott Philbrick Work
- 2026 -now Customer Experience Operations Manager @
- 2025 -2026 Director of Customer Success Operations @
- 2022 -2025 Customer Success Operations Manager @
- 2021 -2022 Senior Team Lead, Client Support @
- 2017 -2021 Team Lead, Client Support @
- 2014 -2017 System Engineer @
- 2013 -2014 USMC Enterprise Service Desk Analyst @
- 2010 -2013 Squad Leader @
- 2006 -2010 Team Leader @
- 2001 -2006 Team Member @
Scott Philbrick Education
- Central Michigan University
Master of Science in Administration (General Administration)
2014-2016 - Troy University
Bachelor of Science (Criminal Justice and Corrections)
2011-2012 - Troy University
Associate of Science (General Studies)
2010-2011 - Truman High School
Diploma
1995-1999
Scott Philbrick Skills
- Objectives and Key Results (OKRs)
- Business Planning
- Project Implementation
- Strategy Implementation
- Business Operations
- Analytical Skills
- Problem Solving
- Customer Satisfaction
- Team Management
- Relationship Building
- Salesforce.com
- Recruiting
- Strategy
- Visio
- Project Management
- Microsoft Office
- Business Development
- Customer Relationship Management (CRM)
- Strategic Planning
- Red Hat Linux
- WebSphere Application Server
- Microsoft PowerPoint
- Customer Success
- Leadership
- Customer Service Management
- Operations Management
- ITIL
- TCP/IP
- Troubleshooting
- Physical Security
- DoD
- Intelligence Analysis
- Operational Planning
- Military Training
- Military Operations
- Cisco Technologies
- Computer Hardware
- Windows
- Microsoft Excel
- Microsoft Word
- Team Building
- Training
- Customer Service
- Teamwork
- Coaching
- Team Leadership
- Computer Security
- Network Connectivity
- Security Clearance
- Process Improvement
Scott Philbrick Summary
- Scott Philbrick, based in Kansas City, MO, US, is currently a Customer Experience Operations Manager at Hagerman & Company. Scott Philbrick brings experience from previous roles at Synergis Software and Cerner Corporation. Scott Philbrick holds a 2014 - 2016 Master of Science in Administration in General Administration @ Central Michigan University. With a robust skill set that includes Objectives and Key Results (OKRs), Business Planning, Project Implementation, Strategy Implementation, Business Operations and more. Scott Philbrick has 2 emails and 2 mobile phone numbers on RocketReach.
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