CSM Brand Architect - National Market @ (February 2024 - February 2026)
Technical Account Manager @ (August 2022 - February 2024)
Information Technology Operations Manager @ (July 2017 - August 2022)
IT Operations Manager @ (December 2013 - July 2017)
Service Center Manager (L1) @ (October 2007 - November 2009)
Desktop Support Supervisor @ (March 2006 - October 2007)
Desktop Support and Sr. Technician @ (April 2001 - March 2006)
PB and E purchasing and Warehouse operations @ (March 1999 - April 2001)
Support Center Supervisor @ (November 2012 - December 2013)
Scott Penney Skills
Customer Satisfaction
Process Improvement
Inventory Management
Operations Management
Troubleshooting
Team Building
Customer Service
Logistics
Computer Hardware
Budgets
Active Directory
Team Leadership
Vendor Management
Supervisory Skills
Outlook
Software Documentation
Operations
Microsoft Excel
Business Analysis
Microsoft Office
Project Management
Scott Penney Summary
Scott Penney, based in Murfreesboro, TN, US, is currently a Customer Success Engineer at IBM. Scott Penney brings experience from previous roles at IBM, IBM Instana, Tractor Supply Company and LKQ Corporation. With a robust skill set that includes Customer Satisfaction, Process Improvement, Inventory Management, Operations Management, Troubleshooting and more. Scott Penney has 4 emails and 4 mobile phone numbers on RocketReach.
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