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Scott P Location
Orlando, FL, US
Scott P Work
Senior Director, Operational Support @ (May 2024 - Present)
Senior Director, Customer Sucess and Cruise Operations @ (October 2022 - May 2024)
Director, Customer Success @ (January 2021 - October 2022)
Director Of Operations, Customer Care @ (October 2019 - January 2021)
Director Of Security @ (July 2019 - October 2019)
Security Manager @ (November 2018 - July 2019)
Customer Experience Manager @ (August 2018 - November 2018)
Customer Relations Manager @ Peacock Ford (October 2017 - February 2018)
Marketing and Business Development Manager @ The FIRM Cosmetic and Wellness Center/Heartland Otolaryngology (November 2015 - December 2016)
Security Manager @ (May 2014 - October 2014)
Disney's Magical Express Resort Guest Service Manager @ (May 2013 - May 2014)
Remote Sorting Facility Manager, Disney's Magical Express Air Luggage Operations @ (May 2010 - May 2013)
Transportation and Embarkation Services Manager, Disney's Magical Express and Disney Cruise Line @ (September 2009 - May 2010)
Port Operations Manager, Disney Cruise Line Vacations @ (March 2009 - September 2009)
Transportation and Embarkation Services Manager, Disney's Magical Express and Disney Cruise Line @ (March 2008 - March 2009)
Director of Security @ Mrs. Florida America Inc (March 2008 - May 2010)
Guest Service Manager-Park, Hurricane and Special Event Operations, EPCOT and Hollywood Studios @ (September 2003 - March 2008)
Guest Service Manager-Park Operations, Disneyland Resort @ (January 2000 - September 2003)
Special Event Guest Service Manager, Disneyland Resort @ (January 2000 - January 2003)
Guest Service Manager-Park Operations, Magic Kingdom, EPCOT and Animal Kingdom @ (January 1995 - January 2000)
Attraction Host,Trainer and Lead-Park Operations, Magic Kingdom @ (January 1992 - January 1995)
Canine Trainer @ (January 1991 - January 1992)
Security Police Law Enforcement Specialist @ (June 1983 - September 1990)
Scott P Education
Strayer University
Still in process (Business Administration and Management, General)
2018-2018
Scott P Skills
Analytical Skills
Budgeting
Business Process
Business Process Improvement
Business Process Outsourcing (BPO)
Coaching
Collaborative Problem Solving
Communication
Customer Experience
Customer Insight
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Analysis
Employee Training
Entertainment
Event Management
Event Planning
Food & Beverage
Hospitality
Hospitality Industry
Hospitality Management
Hotel Management
Hotels
Leadership
Management
Mentoring
Microsoft Office
Microsoft Word
Operations Management
Problem Solving
Program Management
Project Management
Project Planning
Security
Social Media
Strategic Planning
Team Building
Team Leadership
Time Management
Tourism
Training
Scott P Summary
Scott P, based in Orlando, FL, US, is currently a Senior Director, Operational Support at EBG. Scott P brings experience from previous roles at EBG, Entertainment Benefits Group and Diamond Resorts™. Scott P holds a 2018 - 2018 Still in process in Business Administration and Management, General @ Strayer University. With a robust skill set that includes Analytical Skills, Budgeting, Business Process, Business Process Improvement, Business Process Outsourcing (BPO) and more. Scott P has 3 mobile phone numbers on RocketReach.
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