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Scott Ooms Location
Santa Ana, CA, US
Scott Ooms Work
Head of Customer Care @ (March 2026 - Present)
Director, Customer Care @ (May 2021 - Present)
Director of Customer Service @ (May 2021 - March 2026)
Director, Appointment Services @ (December 2017 - May 2021)
Director of Appointment Services @ (December 2017 - May 2021)
Service Center Operations Manager @ (November 2015 - November 2017)
Operations Center Manager @ (November 2015 - November 2017)
Director of Advertising @ (November 2014 - July 2015)
Marketing Director @ (November 2014 - June 2015)
Assistant Vice President, Marketing Operations @ Corinthian Colleges, Inc. (May 2013 - November 2014)
Vice President Call Center Operations @ Corinthian Colleges, Inc. (May 2013 - November 2014)
Director, Marketing Call Center @ Corinthian Colleges, Inc. (February 2011 - May 2013)
Director of Operations @ Corinthian Colleges, Inc. (February 2011 - May 2013)
Call Center Manager - Quality and Training @ Corinthian Colleges, Inc. (October 2007 - February 2011)
Scott Ooms Education
UCLA
BA (English)
2002-2005
Riverside Community College District
Associate of Arts (General Education)
1999-2002
UCLA
Bachelor of Arts (ENGLISH LANGUAGE AND LITERATURE/LETTERS)
Scott Ooms Skills
Leadership
Lead Management
Team Building
Public Speaking
Call Center
Revenue and Profit Growth
Sales
Data Entry
Event Planning
Call Center Administration
Customer Satisfaction
Communication
Presentation Coaching
Quality Assurance
Strategic Planning
Workforce Management
Employee Recognition
Organizational Development
Telemarketing
Cross Functional Team Building
Hiring Practices
Inbound Lead Generation
Marketing
Training
Change Management
Customer Service
Management
Call Center Development
Inbound Marketing
Coaching
Call Centers
Recruiting
Constructive Feedback
Scott Ooms Summary
Scott Ooms, based in Santa Ana, CA, US, is currently a Head of Customer Care at 3 Day Blinds. Scott Ooms brings experience from previous roles at 3 Day Blinds. Scott Ooms holds a 2002 - 2005 BA in English @ UCLA. With a robust skill set that includes Leadership, Lead Management, Team Building, Public Speaking, Call Center and more. Scott Ooms has 2 emails and 1 mobile phone numbers on RocketReach.
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