2013 -2014 Vice President Call Center Operations @ Corinthian Colleges, Inc.
2011 -2013 Director, Marketing Call Center @ Corinthian Colleges, Inc.
2011 -2013 Director of Operations @ Corinthian Colleges, Inc.
2007 -2011 Call Center Manager - Quality and Training @ Corinthian Colleges, Inc.
Scott Ooms Education
UCLA
BA (English)
2002-2005
Riverside City College
Associate of Arts (General Education)
1999-2002
UCLA
Bachelor of Arts (ENGLISH LANGUAGE AND LITERATURE/LETTERS)
Scott Ooms Skills
Leadership
Lead Management
Team Building
Public Speaking
Call Center
Revenue and Profit Growth
Sales
Data Entry
Event Planning
Call Center Administration
Customer Satisfaction
Communication
Presentation Coaching
Quality Assurance
Strategic Planning
Workforce Management
Employee Recognition
Organizational Development
Telemarketing
Cross Functional Team Building
Hiring Practices
Inbound Lead Generation
Marketing
Training
Change Management
Customer Service
Management
Call Center Development
Inbound Marketing
Coaching
Call Centers
Recruiting
Constructive Feedback
Scott Ooms Summary
Scott Ooms, based in Santa Ana, CA, US, is currently a Head of Customer Care at 3 Day Blinds. Scott Ooms brings experience from previous roles at 3 Day Blinds. Scott Ooms holds a 2002 - 2005 BA in English @ UCLA. With a robust skill set that includes Leadership, Lead Management, Team Building, Public Speaking, Call Center and more. Scott Ooms has 2 emails and 1 mobile phone numbers on RocketReach.
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