Scott Moody Email & Phone Number
Director, Customer Operations @ Mindr
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Scott Moody Location
- Kirkland, WA, US
Scott Moody Work
- Director, Customer Operations @ (February 2025 - Present)
- Director, Contact Center Technology Solutions @ (June 2021 - September 2024)
- director, shared services business systems at Starbucks @ (May 2016 - June 2021)
- director, system support - field support center @ (April 2017 - May 2017)
- program manager, Enterprise Contact Center - Systems Support @ (March 2016 - April 2017)
- Contact Center Consultant @ (March 2015 - March 2016)
- Director of Operations @ High Five Sportswear (September 2011 - March 2015)
- Program Manager @ (April 2010 - October 2010)
- Senior Manager, Contact Center Technology @ (April 2007 - February 2010)
- Vice President, Business Systems Technology @ (November 1995 - December 2006)
Scott Moody Education
- Oregon State University
(Economics)
1984-1989 - Oregon State University
Bachelor of Arts
Scott Moody Skills
- AI Adoption
- Amazon Connect
- Amazon Lex
- Analytical Skills
- Artificial Intelligence (AI)
- Business Analysis
- Business Case Development
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Capacity Planning
- Change Management
- Client Relations
- Communication
- Contact Center Technology
- Contact Centers
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service Management
- Data-driven Decision Making
- Genesys Cloud
- Global Cross-Functional Team Leadership
- Global Customer Service
- Growth Strategies
- Leadership
- Leadership Development
- Management
- Operational Excellence
- Operations Management
- Oracle Cloud
- Problem Solving
- Process Improvement
- Product Management
- Program Management
- Project Management
- Relationship Building
- Strategic Leadership
- Strategic Partnerships
- Strategy
- Team Leadership
- Teamwork
- Telephony
- Vendor Management
- Voice of the Customer
Scott Moody Summary
- Scott Moody, based in Kirkland, WA, US, is currently a Director, Customer Operations at Mindr. Scott Moody brings experience from previous roles at Frontdoor, Inc. and Starbucks. Scott Moody holds a 1984 - 1989 Oregon State University. With a robust skill set that includes AI Adoption, Amazon Connect, Amazon Lex, Analytical Skills, Artificial Intelligence (AI) and more. Scott Moody has 2 emails and 1 mobile phone numbers on RocketReach.
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