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Scott McMorran Location
Melbourne, VIC, AU
Scott McMorran Work
Head of IT Service Delivery @ (March 2021 - Present)
ANZ Senior Manager of Service Management @ (October 2020 - March 2021)
Asia Pacific Service Improvement Manager @ (August 2015 - October 2020)
Asia Pacific Senior Service and Improvement Manager @ (April 2016 - March 2017)
Senior Service Management Consultant @ Solisma (August 2014 - August 2015)
Senior Consultant @ ProActive Services (January 2014 - May 2014)
Consultant @ ProActive Services (July 2012 - January 2014)
ITSM Process Manager @ (July 2008 - July 2012)
Technical Project Coordinator @ (February 2008 - July 2008)
ITSM Process Coordinator @ (February 2008 - July 2008)
Associate Desktop Engineer @ (November 2007 - February 2008)
Service Desk Engineer @ (September 2007 - November 2007)
Support Centre Officer @ (July 2007 - September 2007)
Scott McMorran Education
Swinburne University of Technology
Undergraduate (Applied Science, IT & IS)
2000-2004
Marcellin College
VCE Certification
1995-2000
Scott McMorran Skills
ITIL Process Design and Implementation
ITSM Process Management
ITSM Process Improvement
ITIL Process Maturity
Service Delivery
Customer Service
Oral & Written Communication
ITIL
Management
Project Management
Release Management
Service Management
IT Service Management
IT Management
Problem Management
Change Management
ITIL Process
Business Process
Oral And Written Communication
Public Speaking
Process Improvement
Microsoft Office
Microsoft Word
Scott McMorran Summary
Scott McMorran, based in Melbourne, VIC, AU, is currently a Head of IT Service Delivery at Specsavers. Scott McMorran brings experience from previous roles at Specsavers and Solisma. Scott McMorran holds a 2000 - 2004 Undergraduate in Applied Science, IT & IS @ Swinburne University of Technology. With a robust skill set that includes ITIL Process Design and Implementation, ITSM Process Management, ITSM Process Improvement, ITIL Process Maturity, Service Delivery and more. Scott McMorran has 6 emails and 2 mobile phone numbers on RocketReach.
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