Scott McCoy Email & Phone Number
Director, Call Center Technology @ KnitWell Group
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Scott McCoy Location
- Columbus, OH, US
Scott McCoy Work
- Director, Call Center Technology @ (October 2024 - Present)
- IT Application Manager - Call Center and CRM and Web Site and Mobile App and Chat and Chatbot Applications @ NiSource (September 2023 - October 2024)
- Senior Manager, Software Engineering - CCaaS @ (April 2021 - July 2023)
- Call Center Solutions Consultant @ (June 2019 - August 2021)
- IT Business Consultant @ Modis/Nationwide (May 2017 - November 2018)
- IT Sr Manager - Telephony and Call Center @ (January 2001 - January 2016)
- Senior Telecommunications Engineer @ JPMorgan Chase (October 1992 - February 2001)
Scott McCoy Education
- Devry University
BBA (Business Information Systems)
1995-2000
Scott McCoy Skills
- Leadership
- Team Building
- Windows Server
- Cisco Technologies
- Active Directory
- Data Center
- VoIP
- Avaya
- Troubleshooting
- Telecommunications
- Business Development
- Vendor Management
- Robotic Process Automation
- Strategic Planning
- TCP/IP
- Strategy
- Contact Centers
- Multi Channel Offerings
- IT Leadership
- Disaster Recovery
- Telephony
- Business Process Improvement
- Management
- Servers
- Call Centers
- Session Initiation Protocol Sip
- VMware
- IT Management
Scott McCoy Summary
- Scott McCoy, based in Columbus, OH, US, is currently a Director, Call Center Technology at KnitWell Group. Scott McCoy brings experience from previous roles at NiSource, Gap Inc., Huntington National Bank and Modis/Nationwide. Scott McCoy holds a 1995 - 2000 BBA in Business Information Systems @ Devry University. With a robust skill set that includes Leadership, Team Building, Windows Server, Cisco Technologies, Active Directory and more. Scott McCoy has 3 emails and 3 mobile phone numbers on RocketReach.
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