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Scott Matteson Location
Kirkland, WA, US
Scott Matteson Work
Senior Leader, Global Capacity Planning @ (May 2024 - Present)
Vice President, Operations Support @ (January 2021 - January 2023)
Sr. Director, WFM and Shared Services @ Holland America Group (January 2019 - January 2021)
Vice President, WFM and Shared Services @ (January 2013 - January 2019)
Vice President of Global Workforce Management @ (January 2012 - January 2013)
Vice President of Workforce Management @ (January 2006 - January 2012)
Director of Business Planning @ (January 2002 - January 2006)
Scott Matteson Education
Principia College
Bachelor of Arts (Business Management)
1984-1988
Scott Matteson Skills
Analysis
Analytics
BPO
Budgets
Business Analysis
Business Development
Business Process Improvement
Business Strategy
CRM
Call Centers
Contact Centers
Customer Experience
Financial Analysis
Forecasting
Offshoring
Operations Management
Outsourcing
Strategic Planning
Strategy
Team Leadership
Vendor Management
Workforce Management
Scott Matteson Summary
Scott Matteson, based in Kirkland, WA, US, is currently a Senior Leader, Global Capacity Planning at Amazon. Scott Matteson brings experience from previous roles at Elevation Connect, Holland America Group, Pearson and TeleTech. Scott Matteson holds a 1984 - 1988 Bachelor of Arts in Business Management @ Principia College. With a robust skill set that includes Analysis, Analytics, BPO, Budgets, Business Analysis and more. Scott Matteson has 3 emails and 1 mobile phone numbers on RocketReach.
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