Scott Matteson's Location
Kirkland, WA, US
Scott Matteson's Work
- Vice President, Support Operations @ Elevation Connect
- Sr. Director, Workforce Management, Training, QA and Speech Analytics @ Holland America Group
- Vice President, Global Workforce Management and Shared Services @ Pearson
- Vice President of Global Workforce Management @ TTEC
- Vice President of Workforce Management @ Alpine Access
- Director of Business Planning @ TTEC
Scott Matteson's Education
- Principia College
Bachelor of Arts (Business Management)
1984 - 1988
Scott Matteson's Skills
- Workforce Management
- Analytics
- Contact Centers
- BPO
- Call Centers
- Customer Experience
- Operations Management
- Vendor Management
- CRM
- Business Process Improvement
Scott Matteson's Summary
Scott Matteson, based in Kirkland, WA, US, is currently a Vice President, Support Operations at Elevation Connect, bringing experience from previous roles at Holland America Group, Pearson, TeleTech and Alpine Access. Scott Matteson holds a 1984 - 1988 Bachelor of Arts in Business Management @ Principia College. With a robust skill set that includes Workforce Management, Analytics, Contact Centers, BPO, Call Centers and more, Scott Matteson contributes valuable insights to the industry. Scott Matteson has 2 emails on RocketReach.
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