2014 -2015 Tech Support Representative and Voice Talent @
2012 -2014 Customer Care Specialist @
2009 -2011 Game Designer, P.R., Q and A Manager, Voice Talent and Coach, Product Evangelist @
2009 -2009 Consumer Service Manager, Quality Assurance for Consumer Service. @
2004 -2009 Game Designer, Consumer Service and Tech Support, QA @
2005 -2006 Game Designer @
1993 -2005 Software Quality Assurance Lead @
2005 -2005 Q and A Tester @ Konami Digital Entertainment
1999 -2002 Software Quality Assurance, Test Scenario Script Writer @
1996 -1997 Consumer Service Director, Asst. Producer, Software Evaluator, Software Scout, Marketing Assistant @ ASCII Entertainment
1991 -1995 Consumer Support, Tip Writer, 3rd Party Software and Peripherals Quality Assurance, Voice Talent @
1991 -1994 Customer Support Section Leader @
1986 -1988 E2 Plane Captain @
Scott Matt Education
Lynbrook High School
Diploma
1982-1986
Andrew P. Hill High School
Diploma (Drama & computer clubs)
1982-1986
Scott Matt Skills
Customer Experience
Leadership
Quality Assurance
Game Design
Video Games
Game Development
Mobile Games
User Interface
Artificial Intelligence
User Interface Design
Concept Design
Scripting
Video Game Development
Feature Design
Software Quality Assurance
Testing
Test Planning
Customer Insight
Maya
JIRA
salesforce
Slack
Management
Customer Support
Supervisory Skills
Team Management
Gameplay
Game Mechanics
Wii
Level Design
Xbox 360
Perforce
Social Games
PS3
MMO
Game Balance
Information Design
Document Design
World Building
FPS
Multiplayer
Zoom
Game Designer
Tech-Support/C.S.
QA/Tester
Intercom
Tech support/c.s
Scott Matt Summary
Scott Matt, based in Burlingame, CA, US, is currently a Customer Success Manager at Forcepoint. Scott Matt brings experience from previous roles at OhmConnect, Roku, Demandforce and Picaboo. Scott Matt holds a 1982 - 1986 Diploma @ Lynbrook High School. With a robust skill set that includes Customer Experience, Leadership, Quality Assurance, Game Design, Video Games and more. Scott Matt has 2 emails on RocketReach.
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