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Scott Mansfield Location
Indianapolis, IN, US
Scott Mansfield Work
2016 -now IT Service Delivery Manager @
2014 -2016 Insource Support Regional Manager (Americas) @
2012 -2014 Supplier Service Delivery Manager @
2012 -2012 Senior Consultant at MMY Consulting @
2011 -2012 Global Voice Solution Manager @
2010 -2011 Technology Messaging and Collaboration Service Coordinator @
2008 -2010 IT Manager of Messaging and Mobility @ Eli Lilly and Company
2004 -2008 IT Telecom Manager @ Eli Lilly and Company
Scott Mansfield Education
Ivy Tech Community College
Associate (IT)
1985-1987
Scott Mansfield Skills
Cisco Technologies
Telecommunications
Information Technology
Vendor Management
IT Service Management
Mobile Devices
ITIL v3 Foundations Certified
Virtualization
Change Management
IT Infrastructure Management
Mobile Technology
Teamwork
Network Monitoring Tools
Building Relationships
Avaya
Implementation Methodology
Service Quality
Application Support
Wireless Mobility
Mobile Applications
IPT
Print Management
Supplier Performance
Contract Negotiation
Supplier Evaluation
CRM
Business Process Improvement
Business Analysis
Cisco Systems Products
ServiceNow Admin
Service Delivery
Mobility Management
Scott Mansfield Summary
Scott Mansfield, based in Indianapolis, IN, US, is currently a IT Service Delivery Manager at The Heritage Group. Scott Mansfield brings experience from previous roles at Rolls-Royce, MMY Consulting and Roche Pharmaceuticals. Scott Mansfield holds a 1985 - 1987 Associate in IT @ Ivy Tech Community College. With a robust skill set that includes Cisco Technologies, Telecommunications, Information Technology, Vendor Management, IT Service Management and more. Scott Mansfield has 2 emails and 4 mobile phone numbers on RocketReach.
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