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Scott Mansfield Location
Indianapolis, IN, US
Scott Mansfield Work
IT Service Delivery Manager @ (July 2016 - Present)
Insource Support Regional Manager (Americas) @ (November 2014 - July 2016)
Supplier Service Delivery Manager @ (November 2012 - November 2014)
Senior Consultant at MMY Consulting @ (May 2012 - November 2012)
Global Voice Solution Manager @ (July 2011 - May 2012)
Technology Messaging and Collaboration Service Coordinator @ (October 2010 - July 2011)
IT Manager of Messaging and Mobility @ Eli Lilly and Company (March 2008 - October 2010)
IT Telecom Manager @ Eli Lilly and Company (September 2004 - April 2008)
Scott Mansfield Education
Ivy Tech Community College
Associate (IT)
1985-1987
Scott Mansfield Skills
Cisco Technologies
Telecommunications
Information Technology
Vendor Management
IT Service Management
Mobile Devices
ITIL v3 Foundations Certified
Virtualization
Change Management
IT Infrastructure Management
Mobile Technology
Teamwork
Network Monitoring Tools
Building Relationships
Avaya
Implementation Methodology
Service Quality
Application Support
Wireless Mobility
Mobile Applications
IPT
Print Management
Supplier Performance
Contract Negotiation
Supplier Evaluation
CRM
Business Process Improvement
Business Analysis
Cisco Systems Products
ServiceNow Admin
Service Delivery
Mobility Management
Scott Mansfield Summary
Scott Mansfield, based in Indianapolis, IN, US, is currently a IT Service Delivery Manager at The Heritage Group. Scott Mansfield brings experience from previous roles at Rolls-Royce, MMY Consulting and Roche Pharmaceuticals. Scott Mansfield holds a 1985 - 1987 Associate in IT @ Ivy Tech Community College. With a robust skill set that includes Cisco Technologies, Telecommunications, Information Technology, Vendor Management, IT Service Management and more. Scott Mansfield has 2 emails and 4 mobile phone numbers on RocketReach.
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