Director of Customer Service @ ACMG (January 2011 - July 2011)
Director Customer Care @ (August 2008 - December 2010)
Scott Linder Education
Lynn University
MBA (International Management)
1998-1999
Johnson & Wales University
B.S. (Management)
1994-1997
Johnson & Wales University
Associate of Science (Business Administration and Management, General)
1994-1995
Scott Linder Skills
Contact Center Management
Contact Center Consulting
Contact Center Operations
Contact Centers
Customer Service
Customer Satisfaction
Customer Experience Management
Customer Experience Design
IVR
Workforce Planning
Quality Assurance
Executive Management
Offshore Outsourcing
Call Center
Program Management
Call Centers
Workforce Management
BPO
Telecommunications
Performance Management
Customer Experience
Service Delivery
Team Management
Outsourcing
Call Center Development
Inbound Marketing
Operations Management
Entrepreneurship
Telemarketing
CRM
Customer Retention
Business Development
Customer Acquisition
Offshoring
Sales
Vendor Management
Leadership
Outsourcing Management
Strategic Partnerships
Lead Generation
Start-ups
Strategy
Management
Team Leadership
Account Management
Consulting
Process Improvement
Strategic Planning
Training
Customer Relationship Management (CRM)
Start Ups
Has Errors
Business Analysis
Cross Functional Team Leadership
Great
Project Management
Business Strategy
Customer Relationship Management Crm
Major Accounts
E Commerce
Customer Relationship Management
Private Equity
Scott Linder Summary
Scott Linder, based in Austin, TX, US, is currently a Founder at USA Bots. Scott Linder brings experience from previous roles at Grab and DuMont Project. Scott Linder holds a 1998 - 1999 MBA in International Management @ Lynn University. With a robust skill set that includes Contact Center Management, Contact Center Consulting, Contact Center Operations, Contact Centers, Customer Service and more. Scott Linder has 8 emails and 5 mobile phone numbers on RocketReach.
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