Scott Keefe Email & Phone Number
Director, Retirement and Income Solutions Call Center at MetLife @ MetLife
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Scott Keefe Location
- Natick, MA, US
Scott Keefe Work
- Director, Retirement and Income Solutions Call Center at MetLife @ (January 2026 - Present)
- Director, Customer Solutions Center @ (November 2020 - March 2025)
- Director, Personal Lines Service Operations @ (April 2019 - November 2020)
- Director, Personal Lines Customer Service Center and Sales Operations @ (December 2015 - November 2020)
- Personal Lines Operations Manager III @ (June 2011 - May 2014)
- Personal Lines Operations Manager II @ (March 2006 - June 2011)
- Call Center Manager @ (March 2003 - March 2006)
Scott Keefe Education
- Anna Maria College
Bachelor's (Liberal Arts - Philosophy)
1995-1999 - Questrom School of Business, Boston University
Scott Keefe Skills
- Call Center
- Customer Service
- Performance Management
- IVR
- Coaching
- Problem Solving
- Customer Relations
- Change Management
- People Management
- Operations Management
- Management
- Leadership
- Call Centers
- Process Improvement
- Insurance
- Customer Satisfaction
- Time Management
- Vendor Management
- Business Analysis
- Underwriting
- Property & Casualty Insurance
- Human Resources
- Risk Management
- Training
- Business Process Improvement
- Property and Casualty Insurance
- New Business Development
- Team Leadership
Scott Keefe Summary
- Scott Keefe, based in Natick, MA, US, is currently a Director, Retirement and Income Solutions Call Center at MetLife at MetLife. Scott Keefe brings experience from previous roles at Simply Business (US) and The Hanover Insurance Group. Scott Keefe holds a 1995 - 1999 Bachelor's in Liberal Arts - Philosophy @ Anna Maria College. With a robust skill set that includes Call Center, Customer Service, Performance Management, IVR, Coaching and more. Scott Keefe has 2 emails and 1 mobile phone numbers on RocketReach.
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